Loss Prevention Internal Investigator, Toronto 1 1

Sangeetha discovered DIVERSITY working at TJX

Interacting with our diverse Associates is part of Sangeetha's everyday role. When you work with us, you too will be part of our dynamic culture where every day will be full of new opportunities to bring fresh ideas—and a whole lot of fun!

What you’ll discover

Eligible Associates can look forward to:

• One-of-a-kind, inclusive culture
• Health benefits that take effect your first day
• Retirement Savings Plan
• Dedicated training and on-the-job resources to enhance your development
• Three weeks' vacation with the option to buy an additional week through our Vacation Trade Program
• Tuition reimbursement to support your career progression
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key accountabilities of the role:

• Conducting internal investigations and detection of internal theft, thereby reducing shrink for the company

• Maintain accurate, concise case files and information pertaining to those cases, testifying in court

• Conduct interviews using company approved techniques, apprehend Associates who commit theft and fraudulent transactions

• Develop and maintain strong working partnerships with Store Management, peers, law enforcement agencies, banking institutions, etc.

• Conduct thorough, impartial, ethical investigations with appropriate urgency and diligence.

• Maintain appropriate professionalism, integrity and confidentiality to enhance department image and complying with company rules, regulations and Code of Conduct

What you’ll need

To begin your career with us, we require the following:

• Minimum 3 years of proven success with Internal Investigations in a retail environment or equivalent experience. Experience as LP Internal Investigator or LP Manager preferred

• Bilingualism is an asset (French/English)

• In Quebec and Ontario, Internal Investigators must have an investigations license for this role

• Good knowledge of all aspects of retail Loss Prevention, operations and processes

• Strong investigative and analytical skills, sense or initiative urgency and priority and observation skills are a must

• Experience with current CCTV technologies including installation of covert CCTV equipment

• Strong interviewing skills. Training and experience in Interviewing/Interrogation skills preferred

• Strong communication skills including written, verbal, listening, and making public presentations

• Must have valid drivers license and access to vehicle

Posting details

• Internal TJX Associates: please review this opportunity with your direct supervisor or manager prior to applying. In order to be considered, your completed Internal Candidate Endorsement Form must be attached to your application. In addition, please use your personal email address when submitting your application. 

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email [email protected]