Loss Prevention Systems Analyst I (Salesforce Admin)

business as a SME. This role will require advanced critical thinking skills and expertise in multiple Product/Domain knowledge areas that guide, inform, and provide insights on what product enhancements, maintenance, and efficiencies are needed.

Major Areas of Responsibility

• Serve as product expert that guides, informs, and provides insights on what enhancements, maintenance, and efficiencies are needed

• Leverage declarative development tools to design, build, and update new features in Salesforce or similar relational database platform

• Evaluate, scope, and coordinate development requirements with Sr. LP Systems team when code-based solutions are needed

• Serve as an investigations management system administrator with 3,000+ users

• Partner with Senior LP Systems team to understand priorities and features and drive design completion

• Liaise between LP, IT, and 3rd party vendors to understand business processes and translate into system functionality requirements

• Help prepare and deliver system demos

• Stay up to date on relational database releases and perform testing in sandbox environments

• Troubleshoot end-user issues, determining the root cause where possible, and escalating to the LP Systems team appropriately. Follow and model Security Best Practices; Maintains profiles, sharing rules, permission sets, and public groups

• Support development of training material and participate in coaching Field LP users to facilitate user adoption and understanding

• Build analytical tools and reports that will improve the LP organization's productivity and the identification of emerging theft trends

• Represent and advocate for the LP business on other IT related projects as needed

• Participate in special assignments with a shrink reduction and/or investigative focus

Minimum job skills required to perform this job.

• Proficiency in Microsoft Office suite

• Salesforce Administrator certification preferred

• Strong knowledge of Salesforce and Visualforce, or other similar platform, preferred

• Knowledge of Apex/Visualforce, JavaScript, HTML, CSS preferred

• Strong communication and problem-solving skills

• Ability to learn new technologies and applications quickly and independently

• Demonstrated experience in designing and implementing new processes, and facilitating successful user adoption

• The ability to work a full-time schedule to support the business during standard business hours and outside of standard business hours as needed

• Strong organizational skills with ability to manage multiple priorities in a fast-paced environment

• Positive and inquisitive attitude with excellent follow-up skills

Minimum experience required to perform this job.

• 2+ years experience in related role

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:
300 Value Way

Location:
USA Home Office Marlborough MA 300 Value Way

This position has a starting salary range of $69,200.00 to $86,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.