LP Customer Service Associate II (TACTICAL UNIFORM)

TJX Companies

3.5

(20)

Federal Way, WA

Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives
  • #TJCOGLOBAL2265547EXTERNALENGLOBAL

    Position summary

    their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

    • Maintains a proper and professional stance in the designated area at the front of the store

    • Act as a visual deterrent to prevent potential loss/dishonesty

    • Review and understand the Store Emergency Response Guide

    • Wear a complete Company approved uniform including a Body Worn Camera

    • Greet customers appropriately, demonstrate courtesy and respect

    • Establish and maintain a position at the front of the store or in a department

    • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio

    • Observe and report any suspicious behavior or critical incidents to LP or store management

    • Perform a closing safety sweep of the store with a member of management

    • Adhere to all Company Policy and Procedure

    • Document required incidents in AIIM Case Management

    • Performs other duties as assigned

    Who We Are Looking For: You!

    • Strong verbal and written communication

    • Sound decision making skills

    • Ability to take initiative and perform well independently

    • Prioritizes/organizes workload and manages time effectively

    • Able to stand for long periods of time

    • 0-2 years retail or security experience

    Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

    This position has a starting pay range of $16.28 to $18.25 per hour.
    The full range of the position is $16.28 to $23.45 per hour.
    Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

    Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Posting Notes: HomeGoods Store 0550 || 1738 South 320th Street || Federal Way || WA || 98003

    Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives