Retail Backroom Processor

From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving – and always inspiring. Because every day is a new opportunity to Discover Different.

Job Summary:

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

Responsibilities:

• Role models exceptional customer service
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Takes an active role in training and mentoring Associates on established merchandising and processing principals utilizing appropriate company resources and tools
• Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
• Monitors and measures productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
• Provides and accepts ongoing recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs during customer interactions
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and supports maintenance of a risk-free environment
• Performs other duties as assigned

Requirements:

• Able to work a flexible schedule to support business needs, including nights and weekends
• Superior organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Ability to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors to accomplish tasks
• Capable of lifting heavy objects with or without reasonable accommodation
• Strong communication skills
• Ability to train others
• One year retail and 6 months of leadership experience

At TK Maxx, a constantly changing, always welcoming environment is something that runs through each of our stores.

TK Maxx is part of the TJX Europe family. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.