Retail Engagement Coordinator

TJX Companies

3.5

(20)

Rockford, IL

Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives
  • #TJCOGLOBAL2268918EXTERNALENGLOBAL

    Position summary

    eryone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed

    • Promotes a Highly Satisfied customer experience

    • Drives customer loyalty through programs and initiatives

    • Addresses customer concerns and issues promptly

    • Updates Associates on current customer experience feedback, goals, and company initiatives

    • Trains and mentors all Associates on Policies and Procedures

    • Provides recognition and constructive feedback on cashier performance

    • Maintains and monitors cash controls including change fund

    • Adheres to all labor laws and meal and break period policies

    • Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor

    • Audits and approves paperwork

    • Maintains cleanliness, recovery, and organizational standards throughout the frontline

    • Monitors all frontline equipment, communicating issues to management

    • Executes and adheres to Company directives

    • Maintains and upholds merchandising standards within the queue-line

    • Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)

    • Ensures proper and timely handling of damages and Mark out of Stock

    • Promotes a safe environment, reporting any type of safety hazard in the store

    • Other duties as assigned

    Who We Are Looking For: You!

    • High School graduate or equivalent degree preferred

    • Available to work flexible schedule including evenings and weekends

    • Able to work as a team member

    • Excellent interpersonal skills

    • Exceptional customer service skills

    • Able to lift heavy merchandise with/without reasonable accommodations

    • Able to train and provide direction to others

    • Able to run a register/handle money

    • Must be able to handle confidential information with discretion

    • Experience as a coordinator or previous retail/supervisory experience preferred

    Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

    This position has a starting pay range of $15.00 to $15.50 per hour.
    Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    At Sierra, we embrace the unknown - and support each other on the journey. Every day is a chance to reinvent what's possible within our stores. We're not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

    Discover Different also means that we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Posting Notes: Sierra Trading Post Store 0154 || 6451 E State St || Rockford || IL || [[customString12]

    Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives