Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

Who we’re looking for

The Enterprise Data Management team for the TFS Data and Analytics (DnA) Department is looking for a passionate and highly motivated Business Systems Analyst.

The primary responsibility of this role is to define and ensure the execution of the enterprise data management roadmaps on cloud-based Enterprise Data Platforms. The person in this position will assist the Business Product Owner to implement multi-tenant customer master features on a master data management platform and work with business, data & analytics, and IT teams to deliver based on business demands.  

Reporting to the Manager – Master Data Management, the person in this role will support the Enterprise Data Management team’s objective to integrate Agile and Toyota Way principles.

What you’ll be doing

• Serve as a subject matter expert and functional support for the Data Governance and Master Data Management products and identify and advise on application and process improvements.
• Identify and help resolve issues, manage risks, communicate status, and escalate risks as appropriate. Facilitate EDM user stories and understand business functional and non-functional requirements for complex initiatives.
• Partner with internal/external teams and other Business teams or Information Digital Systems departments.
• Assist in troubleshooting and remediating defects and provide testing and design support as well as consultation for assigned initiatives.
• Sets the quality standard for consistent and repeatable delivery, participates in team demos and retrospectives to validate quality, provides feedback to the team, and improves team processes.
• Partners across functions as needed to coordinate delivery plans, training activities, and support.
• Participate in problem resolution as needed to ensure that business and technical customers receive prompt, efficient service.
• Communicates the feature or product strategy effectively to key stakeholders and team members.

What you bring

• Bachelor’s degree or higher in Information Systems or Computer Science or a closely related discipline.
• Master Data Management experience.
• Informatica Suite experience (IDQ and MDM).
• SQL skills.
• Requirements for engineering and stakeholder analysis experience.
• Ability to effectively interface and collaborate with all levels and departments within the company.
• Experience in process improvement, hands-on operational management, and change management.
• Understanding of Master Data Management technology landscape, processes, and design principles.
• Ability to influence and persuade a diverse group of stakeholders.
• Strong experimental mindset to drive innovation amidst uncertainty.

Added bonus if you have

• Informatica and/or MDM Certification.
• Certified Business Analysis Professional.
• Knowledge of legal and compliance such as CCPA, SOX, GDPA, etc.
• Experience as Business Systems Analyst in a captive environment or in the auto finance industry.
• Understanding of company and industry standards and best practices in all areas of technology delivery.

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Vehicle purchase & lease programs.
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Flexible spending accounts.
• Relocation assistance (if applicable).

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. 

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question or need assistance with your application? Please send an email to [email protected].