Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us

Who we’re looking for

Toyota’s Quality Compliance Department is looking for a passionate and highly motivated Product Engineer

The primary responsibility of this role is to develop, validate, and publish technical instructions to support Recalls, Service Campaigns, and Pre-Delivery Confirmation activities

Reporting to the Quality Compliance Supervisor, the person in this role will support the Quality Compliance objective to repair vehicles involved in Recalls, Service Campaigns, and Pre-Delivery Confirmation activities with quality and speed

What you’ll be doing

• Confirm/validate/approve inspection/repair procedures provided by the NAMC’s and TMC

• Coordinate with Tech Training and set Technician Cert/Course Requirements to determine eligible techs to perform campaign/PDC repairs.

• Coordinate and Communicate between TMNA internal departments, TMC, R&D, NAMCs, Toyota De Mexico, Toyota De Puerto Rico, and other Toyota affiliates/vendors for campaign activities and predelivery confirmations.

• Conduct training of technical repairs for field staff to ensure proper understanding, technique and application in market.

• Review /investigate customer complaints, warranty, field data, and organize for reporting.

• Develop and deploy repair confirmation apps and web applications

• Assist with warranty related tasks such as system setup, warranty claims and VIN analysis.

• Prepare executive presentations for PDC activities as needed

What you bring

• Bachelor’s degree in Mechanical or Automotive Engineering or Automotive Technology or equivalent work experience

• Experience as a technician or other role involved in the diagnosis and repair of vehicles

• Experience in technical writing or creating written vehicle repair procedures

• Proficient understanding of office productivity applications including Microsoft Word, PowerPoint, and Excel

• Be a flexible and positive team player who can respond quickly to changing priorities, handle multiple projects simultaneously and support a wide variety of responsibilities

• Ability to travel up to 10%, including internationally

• A motor vehicle record check may be conducted as a condition of accepting this position

What you may bring

• Understanding of dealership service, parts ordering, and warranty claims processes

• ASE Automotive Technician certifications

• Knowledge and understanding of the vehicle manufacturing and quality assurance processes

• Understanding of the vehicle logistics process and vehicle transport operations

• TBP panel completion

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Vehicle purchase & lease programs

• Comprehensive health care and wellness plans for your entire family

• Flexible work options based on business needs

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Flexible spending accounts

• Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. 

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question or need assistance with your application? Please send an email to [email protected].