ABOUT THE ROLE
We are launching an exciting new team to grow our Grocery & New Verticals business in the US & Canada, and we need people like you to help us bring this team to life!
As a Senior Strategy & Operations Manager, you will work on operational improvements & collaborate with cross-functional stakeholders to help us launch & onboard new partnerships by building scalable processes and in the process identify process/product improvement opportunities.
This role will drive the development of critical insights, crafting strategies, and scaling the most impactful and innovative business initiatives to build the Grocery & New Verticals business. You will work closely with cross-functional counterparts to lead high impact initiatives while offering ownership and autonomy over your work. This role requires a strong desire to learn and willingness to roll up your sleeves to take on complex business challenges that Uber has never faced before.
WHAT YOU'LL DO
Experiment and scale with initiatives to improve business operations and profitability
Operations Management: collaborate with account management teams, sales, product and other teams to identify process inefficiencies, build solutions, and drive operational efficiencies
Process Improvements: Create new processes that enable us to launch & grow new partnerships and also provide best-in-class merchant experience
Project Management: Identify, plan, and execute projects and root cause analyses to improve our existing processes for account management and customer programs
Data analysis: Design, execute and automate processes to run and optimize the business performance and reliability. You will autonomously build your own analyses and dashboards to measure your projects' successes
4+ years of professional work experience in a related field (consulting, operations, strategy, analytics, tech, investment banking)
Unconscious bias training
We reimagine the way the world moves for the better. We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.