Operations Manager

UBS

3.3

China

Why you should apply for a job to UBS:

  • 61% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • UBS provides 20 weeks of gender-neutral paid leave to care for the birth, adoption or foster care placement of a child

  • The Bright Horizons Care Advantage Program offers backup/emergency childcare including Care Advantage benefits & additional family support

  • To date, our Career Comeback Program has helped 230 talented individuals (91% women) launch their career

  • #251353BR

    Position summary

    Are you a great manager? Are you able to motivate people to achieve the extra-miles? Are you pragmatic and know how to solve problems? Do you challenge people and aim to increase efficiency and drive performance? If yes, then you are precisely the person we are looking for!

    • People management (i.e. coaching your team to successfully support daily activities, continuous and transparent communication of strategy and goals, forecasting & planning)
    • process, knowledge and skills development (i.e. coaching employees, driving organizational efficiency and ensuring service-oriented mindset.
    • Ongoing improvement of status-quo by defining working standards (tools, benchmarks, best practice, shaping the industry).
    • Capacity planning and productivity monitoring of daily activities with support of key performance indicators (KPIs), service level agreements (SLAs), data quality checks, evaluations and reporting.
    • Escalation management (ensure timely handling of escalations, actively communicate risks and issues to senior management, define remediation plans and monitor execution closely).
    • Work with other TLCS (

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    What are UBS perks and benefits

    Maternity leave coaching

    Backup child care

    Paid paternity

    Paid maternity

    Paid adoptive

    About the company

    Industry: Finance: Diversified

    From gaining new experiences in different roles to acquiring fresh knowledge and skills – at UBS we believe that you should never stop growing and learning because life never stops teaching. We know that it's our people – with their unique backgrounds, skills, experience levels and interests – who drive our ongoing success. 

    We work with individuals, families, institutions, and ...

    Why you should apply for a job to UBS:

  • 61% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • UBS provides 20 weeks of gender-neutral paid leave to care for the birth, adoption or foster care placement of a child

  • The Bright Horizons Care Advantage Program offers backup/emergency childcare including Care Advantage benefits & additional family support

  • To date, our Career Comeback Program has helped 230 talented individuals (91% women) launch their career