Application Consultant

Description

The Professional Services Application Consultant will work as a part of the implementation team to gather business requirements, configure, and to provide technical support for all aspects of the UKG Suite. Consultants will have to be able to communicate clearly with the customer team in order to analyze specifications provided by the customer. Consultants will work closely with Project Managers and other professional services team members in order to communicate and understand outcomes using the Paragon methodology.

Job Requirements -
Analyze Customer requirements and configure the Kronos system to meet each Customer need
Advise customers on system configuration, industry specific features and system processes and procedures
Conduct Solution Review workshops, both on-site and remote, with each Customer during the course of the project
Research application questions, assist with setting up testing scenarios and provide testing support to the customer team
Utilize his/her technical ability to prioritize issues and respond appropriately to multiple situations

What do we look for in a Consultant?
Technical Aptitude
Understanding of Workforce Management environment
Critical Thinking and problem-solving abilities
Effective communication and interpersonal skills to foster collaboration inside and outside the organization
Ability to multitask and balance various projects related to different modules in the organization
Strong Leadership and Adaptability
Ability to explain technical concepts to a variety of audiences
Drive for innovation and continuous improvement
Ability to build trusting relationships

Qualifications

Qualifications
Bachelor Degree in related business/technical field or equivalent work experience
3+ years software implementation experience in a Professional Services organization
Strong consulting pedigree and active listening skills
Technical aptitude/interest in learning new software
Ability to effectively facilitate and manage meetings
Willingness to travel up to 25% and work effective from a home office position
Ability to effectively communicate and present remotely via telephone and/or in person
Broad knowledge of labor management, HCM, scheduling, leave management, or similar domain product/systems strongly preferred
Experience using agile implementation methodology
Expertise in enterprise level application workflow solutions
Experience working with SaaS and/or Workforce Management systems

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

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Kronos, a UKG Company participates in E-Verify. View the E-Verify postershere.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email[email protected]or please call1 (978) 250 9800.800.