Manager-Development

Description

The Practice Manager of Global Integration Team leads a team of Integration Consultants building scalable and repeatable technical solutions focused on the successful implementation of UKG customers and their ongoing integration needs. Through collaboration within different teams within Global Integration team, this role ensures integrations needed during the implementation process are addressed and resolved with a Customer First philosophy. The Manager is responsible for effectively deploying team resources to provide integrations in a timely and efficient manner, balancing the requirement for supportability with the customer's need for customization. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations and continued process improvement.

Create and manage the strategy behind the development and deployment of integrations using Boomi/MuleSoft
Work with the team to design, develop and implement new interfaces between various 3rd party systems and Ultimate/Dimensions software, including the maintenance and improvement of existing interfaces
Document and own best practices for executing and maintaining all aspects of the Integration and enforce usage of standard processes and tools within the team
Drive continuous improvement initiatives within the team, resulting in increased productivity, high scalability and a superior Customer Experience in assigned engagements
Provide reporting on productivity and performance, defect and escalation root causes and forecasting of deliverables assigned to the team
Anticipate problems or situations that could affect the team or peers. Assess the potential impact of the work, develop and execute the best work solution
Manage escalated situations, establish appropriate remediation plans and execute the plan to remedy the situation
Continually solicit feedback from team members, peers and supervisors in an effort to find new or better ways to operate, improve efficiency and/or develop themselves
Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks
Travel to Bangalore/International locations for team meetings, overall strategy planning and management level discussions

Qualifications

Demonstrated experience in managing direct reports (6-10 direct reports) including technical leadership, mentoring team members and being responsible for team's deliverables
Experience working on a Cloud integration platform like Dell Boomi or MuleSoft
Relevant experience on Work Force Management (WFM)/Human Capital Management (HCM) solutions
Strong analytical skills with the track record of driving change and process improvements
Demonstrated ability to adapt to new technologies and changing environment
Demonstrated leadership skills with the ability to work as part of a project team
Excellent written and verbal communication with the ability to work with all levels of individuals in an organization
Bachelor's degree with 12+ years of industry experience and 3+ years of people management experience

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

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Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] or please call 1 (978) 250 9800.