Senior Site Reliability Engineer

UKG

4.7

(113)

Lowell, MA

Why you should apply for a job to UKG:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.7/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 95% say women are treated fairly and equally to men
  • 99% would recommend this company to other women
  • 94% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid leave for new and adoptive parents, medical coverage for IVF services & reimbursement to help offset adoption and surrogacy expenses.
  • 45% company match on total employee 401(k) contributions up to the IRS annual limit.
  • Unlimited paid time off for you to rest, re-charge, and pursue your personal aspirations.
  • #893379387985

    Position summary

    Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

    Sr Site Reliability Engineers at UKG are team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation.

    Sr Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an automate everything mindset, helping us bring value to our customers by deploying services with incredible speed, consistency and availability.

    Primary/Essential Duties and Key Responsibilities:

    • Engage in and improve the lifecycle of services from conception to EOL including system design consulting and capacity planning
    • Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks
    • Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response.
    • Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis
    • Collaborate closely with engineering professionals within the organization to deliver reliable services
    • Identify and eliminate operational toil by treating operational challenges as a software engineering problem
    • Actively participate in incident response, including on-call responsibilities

    Required Qualifications: (If a Bona Fide Occupational Qualification, otherwise it is preferred)
    (Knowledge, Skills and Abilities)

    • Engineering degree, or a related technical discipline, or equivalent work experience
    • Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java)
    • Knowledge of Cloud based applications & Containerization Technologies
    • Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing
    • Ability to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon them
    • Working experience with industry standards like Terraform, Ansible.

    (Experience, Education, Certification, License and Training)

    • Must have at least 5 years of hands-on experience working within Engineering or Cloud.
    • Minimum 2 years' experience with public cloud platforms (e.g. GCP, AWS, Azure)
    • Experience in configuration and maintenance of applications & systems infrastructure.
    • Experience with distributed system design and architecture
    • Experience building and managing CI/CD Pipelines

    Where we're going

    UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

    Equal Opportunity Employer

    Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

    View The EEO Know Your Rights poster and its supplement.

    View the Pay Transparency Nondiscrimination Provision

    UKG participates in E-Verify. View the E-Verify posters here.

    Disability Accommodation

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

    The pay range for this position is $99,800 to $143,450, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://https://www.ukg.com/careers

    Why you should apply for a job to UKG:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.7/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 95% say women are treated fairly and equally to men
  • 99% would recommend this company to other women
  • 94% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid leave for new and adoptive parents, medical coverage for IVF services & reimbursement to help offset adoption and surrogacy expenses.
  • 45% company match on total employee 401(k) contributions up to the IRS annual limit.
  • Unlimited paid time off for you to rest, re-charge, and pursue your personal aspirations.