Solution Consultant - UKG Pro (Tax)

Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

As a Solution Consultant for UKG, you will be responsible for delivering high quality Development and System/Application Consulting Services to our customers, striving to identify system and process improvements to enrich the service experience for clients and internal teams. This position focuses mainly on the various adjustment projects that are assigned to the Core Post-Live team. We seek an expert in tax adjustments, which also requires high proficiency in Pro payroll, Tax, SQL, etc. Certain projects will warrant you to provide strategic expertise, while others will require specific product knowledge, data mapping, testing, analytical skills. Candidates will possess an advanced working knowledge of payroll and human resource concepts, tax regulations and be comfortable working in a fast-paced, exciting environment.
Primary Responsibilities:
• Assist customers with various consulting projects ranging from low to high complexity with primary focus on Tax Adjustment Projects
• Utilize system application and consulting experience to guide internal and external customers to the best possible end solution
• Provide analytical and design expertise; system configuration; data mapping; testing and customer support of live payroll processing
• Provide timely follow-up and resolution of open project-related items
• Meet project task milestone and due dates
• Achieve positive customer satisfaction outcomes
• Work collaboratively with customers and team members to achieve desired project results

Basic Qualifications:
• 2+ years of UltiPro/UKG Pro or other HCM software experience
• 3+ years of experience of prior tax knowledge and experience
• Understanding of tax adjustments
• Experience with SQL query and Transactional SQL

Preferred Qualifications:

•Collaborate with HR, Payroll, IT, and other key stakeholders to understand business requirements and provide solutions
• Configuration, testing, & data mapping experience
• Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
• Excellent communication, customer service, and consulting skills
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen

#LI-REMOTE

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

The pay range for this position is $62,300 to $89,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://https://www.ukg.com/careers