Solution Architect - Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The solution architect role entails the execution of complex projects by studying and understanding clients’ requirements, identifying gaps between clients’ requirements and DocASAP functionalities, and defining solutions to bridge the gap.

The Solution Architect's role would be to work very closely with the implementations and the Product Team and help in architecting the solution for the client implementation, identify feature gaps, work with the Product team to understand which features make sense and which should not be committed. This person needs to have very good knowledge on integration, onboarding, product capabilities, consumer side capabilities, and map it to client's requirements, and architect the best solution. 

The position involves collaboration with clients, sales, product management and implementation teams. So, good communication skills are paramount in this role.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Supports the sales team in presentation content, providing a SME role for sales/ AM teams

• Works with sales teams in developing content for RFIs/RFPs and other client assessments as they may arise

• Manages technical support activities that take place during solution ideation, solution design, and solution implementation

• Works to ensure that the project scope is maintained, and solutions implemented by adherence to the BRD, FRD and PFR processes

• Work with the sales team to support progress of the sales pursuit using BRD process that leads to the implementation team creation of FRD

• Render consulting and technical support services on FRD and  project implementation support to the project deployment team

• Facilitates weekly cross-governance “deal review” meeting where BRD, FRD and PFRs are reviewed for alignment and agreement

• Champions a structured approach to business application solutions.  Works to find solutions to problems where a new product feature request is considered a last resort.  Understanding what the client is trying to achieve vs trying to implement what a client thinks the solution would be

• Provide inputs and business justifications in support for future roadmap features that will enable sales growth and expansion in specialty areas or new segment opportunities across the continuum of care.

• Liaise with clients and business representatives to understand the needs of business

• Must be able to effectively communicate issues of technical nature to clients. Ability to set and meet target is also very important as most projects have limited time frame

• Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution

• Identify and mitigate existing business risk or risks associated with solution implementations

• In some cases, he/she may not be the program developer but will ensure that the developer understands the business needs and works strictly in compliance with the needs of the client

• Is expected to work closely with clients and business representatives to understand their business needs and design unique plans to tackle the technical needs of each client

• The solution architect must also understand both the technical needs of the business and also the business needs and the overall impact of his/her solution to the profitability of the business

• The solution architect identifies existing business risks related to the implementation of software design and ensures that such risks are mitigated.

• Provides analysis of security protection technologies as necessary

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of experience as an IT Systems Architect
• Expertise with personal computers in a secure network environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software
• Broad understanding of information technology topics
• Proficiency with information technologies in a secure network environment

Preferred Qualifcations:

• Bachelor’s degree

• Demonstrated ability to communicate the complexities of technical programs

• Effective interpersonal skills and collaborative management style to include teamwork and team building ability

• Comfortable with ambiguity and time spent outside of comfort zone acquiring new skills

• Flexible in a fast-paced dynamic environment with shifting roles and responsibilities

• Technically creative and open-minded

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.