UHG provides Paid Time Off, Paid Company Holidays, Education Reimbursement, Adoption Assistance and more.
Opportunity to take advantage of UHG's 401(k) Savings Plan, Employee Stock Purchase Plan, and to join the UnitedHealth Group Credit Union.
Consumer-Driven Health Plans or Primary Care Plans allows you to choose how to manage your health care.
Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.(sm)
Reliant Medical Group is seeking a compassionate, enthusiastic and professional Surgical Scheduling Coordinator to join their General and Vascular Surgery team in Worcester, MA. This is a Monday-Friday, 8:30am-5:00pm position. This position schedules, pre-registers and arranges pretesting for all patients with complete and accurate information; monitors timely access while demonstrating unparalleled customer service.
Coordinates all patient appointments at multiple facilities as required Works with supervisor or others to develop enterprise-wide patient scheduling for testing, treatment, Pre-Admission Testing, surgery, physician referrals, and teaching
Schedules any additional appointments that may be required due to abnormalities found in the original series of tests
Pays close attention to detail to ensure all physicians’ testing orders are carried out
Schedules history and physical appointments for patients, coordinating date of pre-testing appointment with date of surgery
Works with staff in Pre-Admission Testing to maximize available appointments, accommodating patient requests whenever possible
Coordinates bookings daily with the Operating Room and effectively works with surgery staff and physician to resolve scheduling discrepancies
Contacts all scheduled patients via patient letter or other means, with complete documentation of all appointments, preparatory instructions, and directions
Maintains appointment log as necessary
Coordinates with other physicians’ offices and hospital personnel when there is a request for surgical assistance with a case, canceling office hours in order to perform surgery, special equipment or x-ray films in the operating room
Verifies patient’s demographic and insurance information
Pre-registers patients obtaining complete financial and demographic information and enters all information into computer in a timely and accurate manner
Verifies all insurance cards, documenting eligibility status
Notifies physicians and/or patients whenever an insurance company denies an admission
Effectively works with physicians and insurance companies to resolve problems
If patient has FCHP, ensures procedure is scheduled at the appropriate facility
Collaborates with Referral Management when authorization is required Provides insurance companies with information and/or reports required to authorize procedures
Ensures second opinion has been obtained when required
Ensures patient has signed all necessary forms in the required time frame
Provides the facility where procedure will take place with prior approval/authorization numbers
Advises physicians of insurance requirements and acts as a liaison between the physician, patient and insurance company
Coordinates and processes all pre-admission activities
Files physician orders, consents, histories and physicals appropriately and indicates receipt of same
Retrieves filed patient information and places in patient’s charts
Ensures test results and packet information is complete
Receives and routes incoming telephone calls
Answers the telephone in a courteous and professional manner, identifying self and department
Routes incoming calls to appropriate employee in a professional manner Maintains a complete and accurate message log to ensure appropriate routing of messages
Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
Complies with established departmental policies, procedures, and objectives
Enhances professional growth and development through educational programs, seminars, etc.
Attends a variety of meetings, conferences, and seminars as required or directed
Performs other similar and related duties as required or directed
Regular, reliable and predictable attendance is required
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Unless certification, licensure or registration is required, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed in this description, may be substituted for the above requirements.
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Surgical Scheduling Coordinator, Schedule, Coordinator, Medical, Patient Appointment, Pre-Registration, Worcester, MA, Massachusetts
At UnitedHealth Group, our core values of integrity, compassion, relationships, innovation and performance steer our actions and interactions. They also guide us to achieve our mission to help people live healthier lives and to help make the health system work better for everyone. And throughout it all, we are united by a culture that cultivates a workplace like no other. ...