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*All the benefits listed above are subject to the terms of their individual Plans.
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General Summary:
The Chief Underwriter will demonstrate expert risk evaluation, selection, and retention of profitable business within assigned authority limits. Strong ability to partner with Company sales teams, brokers and all internal partners is a requirement. Additionally, the incumbent will lead and influence others in the organization to support change and drive profitable results. This role may also assist with the training, technical development and mentoring of other underwriters.
Principal Duties and Responsibilities
Consult with sales and service partners to provide the products and plan options that best meet the needs of our customers. Evaluate and select risk on the most complex and largest cases to ensure the profitable acquisition of new cases and the continued profitable retention of inforce cases
Conduct high quality risk assessments on all cases to assure business guidelines, target profit and metrics are met. Identify and analyze risk trends, making recommendations for addressing these
Contribute to the development of policies and procedures, product development efforts, and lead departmental effectiveness initiatives
Demonstrate a mastery of the Company's products, the sales process, and market place influences
Demonstrate an understanding of how decisions on our largest, most complex cases can impact the Company's financial statements
Deliver dependable, accurate, and timely service while demonstrating deeper expertise in relationships with internal and external partners
Act as a mentor and coach, providing input to management regarding mentee performance
Lead analysis and actions regarding improved work unit performance and workflow efficiencies
Initiate and negotiate with internal partners on complex pricing situations that may need deviation from normal pricing assumption
Identify areas of improvement/opportunity to improve current underwriting processes/efficiency, customer service and control expenses
Provide development feedback at the case level on decisions made by members of the Underwriting department
Support product development initiatives in collaboration with Product Marketing and Actuarial
Act as the liaison for Underwriting and New Business with Legal and Compliance, on group product compliance matters. Implementation and monitoring of all compliance items
Partner with management on all State DOI inquiries and external audits related to group products
Ability to analyze, develop and implement underwriting guidelines for product lines
Develop, track and analyze individual and work unit performance against established goals and measurements
Act as a mentor and technical coach to underwriting professionals on risk issues
Job Specifications
4 year college degree preferred or equivalent work experience, with 6+ years in underwriting risk experience preferred.
Consistently meet quality and quantity standards as outlined by department expectations
Industry and Product Knowledge
Effectively position Colonial Life's portfolio
High level of understanding of competitor's product benefits and effectively position against competition;
Proactively seeks competitor product information and can effectively impact top line growth;
Participate and represent unit in new product development projects
Technology
Full comprehension of underwriting decisions on other Colonial Life departments;
Full understanding of sales and financial results impacts of all enrollment methods;
Collaborate with field and internal partners to drive future enrollment strategy
Communication
Effective written and verbal communication;
Negotiates well with and influences conversations with field representatives, managers, broker and internal partners
Network of internal and external advocates;
Fosters inclusive dialogue
Financial Acumen and Risk Analysis
Holistic and comprehensive analysis of how underwriting decisions impacts Colonial Life bottom line and internal and external partners;
Expert at using underwriting tools and subjective analysis;
Consistently makes sound decisions and makes thoughtful recommendations in situations beyond their limit;
Contribute to the development of policies and procedures;
Proactively partner with necessary individuals to help achieve sales goals
Partners with finance to develop case specific assumptions
Strategic Thinking
Understands various levers to provide counsel, guidance and options for the most complex cases;
Considers impact beyond single account decisions;
Identifies and implement opportunities for innovation
Entrepreneurship
Operates independently taking total responsibility;
Respected by the unit/dept as a professional who understands the goals of the department and who balances the needs of customer with those goals;
Guidance and opinion regularly sought by external partners
Mentoring
Informally and formally teaches underwriters and all in the sales organization (W2 and 1099);
Highlighting department trends to the team, management etc.;
Builds followership in and beyond the underwriting department;
Seeks out mentorship and self-development
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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$89,900.00-$169,900.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Colonial Life