Financial Benefit Specialist Trainee (Short Term Disability)- HYBRID

work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that's just the beginning...

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:
This position is based at our Portland, ME or Chattanooga, TN home office locations

Minimum hourly rate is $23.08 p/hour

This is an entry-level position within Benefits Financial Services. Incumbents in this role are considered trainees for a minimum of 12 months and are primarily responsible for learning and developing the skills, knowledge, and behaviors necessary to successfully calculate pre-disability earnings and simple part time return to work calculations, in accordance with the provisions in the group disability policies This position is responsible for the application of policy provisions and information needs related to pre and post-disability financial calculations on disability claims. This position works closely with a more seasoned resource(s) to develop the skills and knowledge necessary to complete these calculations.

Principal Duties and Responsibilities

• Provides initial review and calculation of simple pre-disability earnings and simple part time return to work calculations of disability claims.

• Understands policy provisions and application of provisions to calculations.

• Provides an ongoing review of claimant return to work earnings calculations.

• Reviews offset coding in the claims payment system for known offsets and adjusts as necessary.

• Reviews and ensures the accuracy of the benefit components in the claims payment systems.

• Reviews documentation and coding for the disability benefit taxability.

• Developing strong communication around financial aspect of claim to be available (with mentor) to DBS for calculation explanations. Makes Policyholder calls as necessary and appropriate to obtain missing financial information.

• Performs other duties as assigned.

Job Specifications

• Bachelor's degree in accounting/finance or equivalent education is preferred.

• Two to three years relevant experience in accounting or related field is preferred.

• Experience in disability insurance a plus.

• Detailed experience with, or understanding of, the claims process a plus.

• Strong math aptitude required.

• Proficient in Microsoft office products with strong Excel skills or aptitude to learn required.

• Strong teamwork skills.

• Strong analytical skills with attention to detail.

• Highly developed written and verbal communication skills.

• Strong Customer orientation - focus and desire to provide excellent customer service are critical.

• Meets the standards for this position, as defined in the Talent Management framework.

~IN2
#hybrid
#LI-CC1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$68,000.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:
Unum