Senior Product Manager - Front End

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world's largest pharmaceutical companies to emerging biotechs. Veeva's software helps our customers bring medicines and therapies to patients faster.

We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.

Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it's up to you.

The Role

As a Senior Product Manager on the Veeva Data Cloud Front-End team, you will help owners and design end-user capabilities that the Veeva Data Cloud suite of products offers. You will help translate complex features into a seamless and enjoyable user experience for our customers. Acting as a voice of the customer, you will help maximize the value of our products and lead prioritization of features to help address customer pain points.

You are passionate about creating an enjoyable user experience for customers while working closely with UX/UI and front-end data engineers to define end-user capabilities. You will help bring our complex data products to life in front of our customers! You will support our customers by translating requests and feedback into tangible features.

You will help design the future of the product by aiding in the prioritization and execution of various front-end components. You will work in conjunction with the data platform and engineering teams to define key functionalities required while understanding front-end implications.

What You'll Do

• Aid in defining end-user product features from idea to execution - including detailing specific use-cases and user flows across a multi-functional team.
• Work closely with UX designers to design product features and work with development teams on the execution of features.
• Manage a front-end and support roadmap while prioritizing MVP features to align with the overall product strategy.
• Create design specifications that clearly outline specific requirements and corresponding outcomes of various front-end features.
• Define front-end capabilities required to extract information from our complex data platform in a user-friendly interface.
• Support release and sprint planning to ensure that specific product features are rolled out to customers in an intelligent sequence and cadence.
• Collaborate with cross-functional teams – including Data Engineering and UX/UI teams to understand product impacts and requirements.
• Support our customers - including capturing new feature requirements, triaging inquiries, and training new users.

Requirements

• 6+ years of hands-on Product Management experience, technical services, UX/UI, or other related positions.
• Experience working on a data-focused product with knowledge of what constitutes a well-designed user experience.
• Experience supporting customers in a front-facing role – including running training sessions, fielding questions, and incorporating customer feedback into our product roadmaps.
• Experience in prioritization of complex features, while being able to articulate benefits and costs for our customers.
• Understand how to build detailed feature specifications for various target audiences (technical and non-technical).
• Experience in creating user flows, wireframing features, and designing A/B tests.
• Focus on designing scalable features with the capability to make decisions on trade-offs between innovative UX and implementation complexity.
• Comfortable with understanding UX/UI terminology and best practices.
• Energized by working through complex problems and bringing innovation to products.
• BA/BS degree in Computer Science, Business, Marketing, or related field.

Nice to Have

• Experience in the Life Sciences industry, SaaS and/or enterprise products, and/or with Veeva CRM.
• Experience in digital product design tools such as Figma, Sketch, or InVision.
• Former UX/UI design role transitioned to Product Manager.
• Experience working closely with customers on technical components of the product.

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]

PI177809335