For the 15th year, Verizon is proud to be recognized as a Top Company for Multicultural Women by Working Mother.
60% employee diversity in our workforce
Awarded AnitaB.org Top 2020 Companies for Women Technologists - We’re proud to be a 2020 Top Company for Women Technologists.
When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
What you’ll be doing...
About our team:
The Business Finance Operations (BFO) team is a wireless operations group responsible for ensuring that business channel activities adhere to Verizon’s standards and guidelines. The team audits business channel activities and transactions, creates and maintains wireless profiles in ECPD, oversees promotional offers and discounts, applies and maintains wireless tax exempt status, and manages business channel OCCs. The BFO works closely with the BGCO and the business sales channel to support Verizon’s business customers.
As a BFO Coordinator, you will handle a broad range of internal and external customer transactions received through Workflow Manager. You may also assist with escalations and large research requests. The focus is to complete each task with urgency and accuracy, creating a great customer experience while maintaining a clear focus on business objectives.
The position is ideally suited for someone who enjoys problem solving, is a big picture thinker and capable of meeting performance requirements without sacrificing quality or the customer experience. Successful candidates will be organized, have excellent verbal and written communication skills, and work well independently while contributing to the team as an engaged member in a production environment. This job will require you to communicate effectively with Verizon employees across several levels, as well as with external customers.
You should be a fast learner, adaptable to change, able to anticipate needs and think beyond the guidelines provided in the role. Attention to detail, critical thinking and accuracy are essential.
Where you'll be working:
In thishybridrole, you'll have a defined work location that includes work from home and assigned office days set by your manager.
What we’re looking for...
You will need to have:
Even better if you have one or more of the following:
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
COVID-19 Vaccination Requirement
Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).
Verizon is one of the largest communication technology companies in the world.
With over 150 locations, Verizon is a global leader delivering innovative communications and technology solutions that improve the way our customers live, work, learn and play.
Founded in 2000, the company operates America’s most reliable wireless network and the nation’s premier all-fiber network, and delivers ...