For the 15th year, Verizon is proud to be recognized as a Top Company for Multicultural Women by Working Mother.
60% employee diversity in our workforce
Awarded AnitaB.org Top 2020 Companies for Women Technologists - We’re proud to be a 2020 Top Company for Women Technologists.
When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
What you’ll be doing...
This role supports Verizon Connect. Guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world.
As a Customer Experience Program Consultant, you will play a pivotal role in the growth and success of Business Operations at Verizon Connect. You will support the Special Operations Team in the management of high priority projects across multiple operational functions. You will work cross-functionally with stakeholders from every part of the Verizon Connect organization to ensure programs and projects are developed / reviewed / managed from the customer’s perspective. You will have experience in customer journey concepts and have experience facilitating project management or process improvement workshops.
This is a new role that directly supports the Special Operations Leader, who leads a team of Program Managers, Business Analysts and Lean Six Sigma specialists on a mission to tackle complex multi-year internal programs that require centralized resources and coordination, strong project management and a deep understanding of Verizon Connect strategy. The role will support the Business Operations leadership team to carry out strategic objectives of the Business Operations Team.
This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager. The location may be flexible to any valid US Verizon office.
What we’re looking for...
You'll need to have:
Even better if you have one or more of the following::
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
COVID-19 Vaccination Requirement
Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).
Verizon is one of the largest communication technology companies in the world.
With over 150 locations, Verizon is a global leader delivering innovative communications and technology solutions that improve the way our customers live, work, learn and play.
Founded in 2000, the company operates America’s most reliable wireless network and the nation’s premier all-fiber network, and delivers ...