Employee Communications Manager

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

In this role, you will help to advance the business by proactively executing a strategy that drives engagement, exposure, and thought leadership with employees and key external influencers, media, and bloggers. You’ll be responsible for promoting Verizon’s network, consumer products and solutions, and technology leadership in 5G, and explaining why it matters to our key stakeholders – employees, customers, shareholders, and society. You’ll also be responsible for unearthing, and telling stories about the activities our employees undertake every day outside their day job to enhance our culture. Your focus will be internal and external communications, with the flexibility to support key areas of our business as needed.

• Identify and tell compelling stories about Verizon to help educate and inspire employees, and enhance our culture.
• Translate complex company initiatives into digestible, short content that ties back to the business and larger Verizon strategy and initiatives.
• Deploy best practice in story creation to tell our leadership story and highlight successes via our Up To Speed podcast and video series, Inside Verizon blog and app, and on our intranet VZWeb – along with other vehicles as appropriate (eg webcasts, meetings in a box), and that can also be extended to Verizon’s social platforms (including LinkedIn, YouTube, Twitter, Instagram, etc.).
• Develop, manage and execute communications plans that inform our employees and other stakeholders.
• Manage day-to-day communications logistics.
• Support the team as it delivers communications counsel, strategy, and support to line of business leads and their teams for marketing of products and services, branding, reputation management, and crisis communications.
• Support the team as it delivers communications counsel, strategy, and support to Human Resources leadership.
• Write product and customer news, media pitches, customer and partner initiatives.
• Interact and work collaboratively with cross-functional employee communications/PR/marketing groups, sales and operations teams.

Where you'll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience in internal communications, PR agency, or corporate communications experience or related field.

Even better if you have

• A bachelor’s degree.
• Experience working with all levels of management, including senior executives.
• Experience developing highly creative campaigns.
• Project and program management experience
• Strong writing experience.
• Experience using video as a messaging platform, including ideation, scripting and storyboarding, production, and post-production advising.
• Fluency in Spanish or another non-English language.
• Ability to understand why technology matters for customers and tell that story.
• Ability to plan and execute complex projects both autonomously and collaboratively.
• Highly creative/out-of-the-box thinking with excellent verbal and written communication skills, problem-solving, decision making, analytical skills combined with the ability to execute and deliver results quickly.
• Ability to work quickly and effectively while maintaining great flexibility and accuracy.
• Adept with generating creative concepts, overseeing production, and editing.
• Comfortable being on camera for internal and external spokesperson opportunities.
• Strong PowerPoint and presentation skills.
• Experience developing highly creative campaigns with a keen eye toward uncovering new opportunities.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).