For the 15th year, Verizon is proud to be recognized as a Top Company for Multicultural Women by Working Mother.
60% employee diversity in our workforce
Awarded AnitaB.org Top 2020 Companies for Women Technologists - We’re proud to be a 2020 Top Company for Women Technologists.
When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
What you’ll be doing...
Verizon is seeking a Principal UX Researcher within the Customer Marketplace Insights (CMI) team to play a critical role in how we support the Verizon Location Technology (VLT) team within the Corporate Strategy/New Business Incubation organization. You’ll be helping create products in the location technology space. You will help drive strategy and product by contributing insights and research outcomes that translate directly into business and product impacts that will help Verizon become a leading, customer-centric technology company.
You will be the subject matter expert and insights owner looking across and deep into location technologies across verticals (e.g. warehousing, manufacturing, etc.) to find the pain points, unmet needs, key players/personas, etc. and distill them into insights that help build new product and business strategies. You will partner closely with peers in CMI, Corporate Strategy, CX Design, Global Technology Solutions (GTS), and others to drive fact-based decisions that innovate customer- and business-facing products and services.
You’re passionate about technology and distill complex trends, concepts, and problems into insights that inform design, development, and business decisions. You seek out diverse data points and new research methodologies/sources to dig deep and build narratives to frame elegant solutions. You champion the customer’s viewpoint in all discussions about the product, visual, and experience design across all platforms, devices, and services.
Where you'll be working…
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
What we’re looking for...
You'll need to have:
Even better if you have one or more of the following:
Verizon will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
COVID-19 Vaccination Requirement
Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).
Verizon is one of the largest communication technology companies in the world.
With over 150 locations, Verizon is a global leader delivering innovative communications and technology solutions that improve the way our customers live, work, learn and play.
Founded in 2000, the company operates America’s most reliable wireless network and the nation’s premier all-fiber network, and delivers ...