Senior Product Owner

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Verizon Connect provides GPS enabled fleet management and tracking products that help businesses reduce fleet costs, increase productivity and improve customer satisfaction. Our best-in-class solutions deliver a comprehensive set of capabilities including real-time mapping, detailed activity reports, email alerts and more. All delivered through an easy-to-use web or mobile interface.

We have an immediate need for a Senior Product Owner to develop valuable additions to our growing suite of products. You will be responsible for clearly defining the next generation software for our fleet management solutions by working with (and leading) cross-functional teams to define and ensure the success of our fleet management products. You will need to be self-directed, collaborative and able to cultivate strong relationships with teams and partners. You will be responsible for managing a team of product owners.

• Collaborating within your cross-functional team to produce market leading user experiences, which solve customer needs and market problems.
• Writing Agile based Epics/Stories that conform to best practices, including acceptance criteria, positive and negative paths, etc.
• Managing product backlog, prioritizing feature development, supporting execution plans and ensuring that the developed product is quality assured following the OEM/IOT roadmap.
• Partnering with Product Managers, Development, UX, Installation and Deployment teams, to understand customer needs and envision new product solutions.
• Incorporating feedback and input from customers, partners and teams on product requirements.
• Ensuring products and releases are launched correctly and on schedule. Gathering customer feedback, running advisory sessions, UAT sessions and measuring/managing NPS post launch.
• Performing in-depth data analysis to understand product performance/uptime/usage post launch.
• Identifying root cause of product issues and manage customer expectations.
• Synthesizing your own analysis and succinct recommendations for a path forward.
• Partnering on product documentation during the Go-to-Market process for new features.
• Operating in a highly matrixed, globally distributed organization.
• Managing multiple priorities in a fast-paced and changing environment.
• Effectively communicating the roadmaps, product plans, project status updates and timelines to internal stakeholder teams in order to ensure alignment and cross-group readiness.
• Representing the product team during meetings with enterprise customers
• Managing a team of product owners; creating SOPs and templates that can be leveraged across the team.
• Assisting with other product management responsibilities as needed.

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or sixor more years of work experience.
• Six or more years of relevant work experience.
• Experience of serving as a Product Owner, Business Analyst or Project Manager within a technical environment.
• Plus to have management experience
• Experience of working in an Agile & Lean/Kanban product development environment, interacting with both Hardware and Software development processes.

Even better if you have:

• A Master's degree in Computer Science or an Engineering discipline, or extensive practical experience working with IOT and Analytics solutions.
• Experience in creating superior user experiences specifically for Mobile & Web based products.
• Experience of working with Telematics.
• Experience of API (Application Programming Interface) or Microservice specification.
• Experience of performing data queries in databases and validating data quality.
• Experience of working with SQL.
• Experience of working in an SOA environment.
• Knowledge of modern software development technologies and languages.

Keyword: VZConnect, Verizon Connect, SaaS, Software as a Service

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.
• Your benefits are market competitive and delivered by some of the best providers.
• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.
• We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.
• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.
• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.
• Your benefits package will vary depending on the country in which you work.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.