Systems Assurance Engineer

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As our Network Performance Engineer, you'll be responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Mobile Switching Center (MSC). This is a nighttime shift position with some shift rotation required as needed for the job. On-call rotation is also a part of this job. You’ll be participating in multi-functional projects and working in a collaborative environment with other passionate, highly-skilled team members to create a positive impact on our business.

• Coordinating installation, testing, and troubleshooting on voice and data network platforms and transmission facilities (dark and lit fiber services, Gigabit Ethernet Services, OCn, T3, T1, and DS0).
• Assisting with maintaining system applications using traffic and capacity monitoring tools to track errors and keep the network performing optimally.
• Monitoring building automated systems (BAS) to maintain operation of network equipment such as AC/DC power systems and HVAC systems.
• Maintaining a secure operating environment to ensure vendor safety and network integrity.
• Updating daily logs with site-specific information to track and maintain network changes.
• Composing reports for system documentation to maintain environmental compliance and safety standards.
• Supporting stakeholder organizations to identify and solve complex problems.
• Identifying processes that can be improved, eliminated or automated.
• Assisting with the cell site build program and switch inventory management.
• Ability to report to the designated job site/work location within 30 minutes of notice to provide rotational on call coverage.

Physical Requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 40 pounds, pushing, pulling, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.

Where you’ll be working:

In this worksite-based role, you'll work onsite at a defined location(s).

What we’re looking for...

You'll need to have:

• Associate’s degree or two or more years of work experience.
• Three or more years of work experience in telecommunications or a related field.
• Willingness to work on a 24x7 on-call rotation and work on a rotational night shift.
• Willingness to travel as needed for training, meetings and between work sites, etc.
• Valid driver’s license.

Even better if you have one or more of the following:

• A 4-year degree (BA, BS, Engineering, Computer Science, etc.)
• Ability to perform physical requirements of the job, with or without reasonable accommodation.
• Ability to work with minimum supervision on multiple projects while meeting tight deadlines.
• Experience in wireless networks.
• General knowledge or certification in LAN/WAN switching and IP routing protocols e.g. CCNA, CCNP, JNCIA or NRS.
• Experience in automation/programming and scripting e.g. python, ansible.
• General knowledge in the use of electronic test equipment.
• General knowledge of transmission facilities (dark and lit fiber services, Gigabit Ethernet Services, OCn10G, OC48, T3, T1, and DS0).
• Training or experience in any of the following areas: data communications, digital communications, Linux operating systems and applications, telecommunications, networking or router support, working knowledge of DC power rectification and battery systems.
• Demonstrated project management skills.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).