Inside Sales Representative

Wabtec Corporation

Cleveland, OH


Position summary

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Position Summary**:**  Provide internal support for customer inquiries and orders in a courteous and professional manner on all domestic and international orders.


  • Answer incoming calls & respond to emails & faxes from customers.
  • Enter customer quotes and orders in database.
  • Provide quotations per department guidelines.
  • Filing and document management.
  • Complete and communicate daily shipping report to customers.
  • Perform follow up calls on quotations.
  •  Communicate technical data to the production floor and quality.
  • Resolve and customer disputes or warranty claims.
  • Order any necessary parts or services for customer orders.
  • Other duties as required.

Knowledge and Skills:

  • Must be a hands on person capable of working in a fast paced manufacturing environment.
  • Must be willing to work additional hours when required, including Saturdays.
  • Good customer service attitude & skills.
  • Comprehensive knowledge of products & services available, domestic & international.
  • Excellent written & verbal communication skills.
  • Computer literate

Education and Experience:

  • Experience in a manufacturing environment.
  • Bachelor’s degree in business, marketing or related field.
  • Sales experience.

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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About the company

Industry: Industrial: Equipment Manufacturing

At Wabtec, we are in the business of realizing potential. Our employees are the architects of the future. Go just about anywhere and you’ll find us. If you want to move and improve the world, start here.