North America Transit Services - HR Generalist

Wabtec Corporation

Multiple Locations


Position summary

ake yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Who will you be working with?

The Wabtec North America Transit Services team supports all customers in their challenges (maintenance & operation optimization, reliability & availability, safety, comfort...) with customized solutions for spare parts, repair & overhaul activities on existing trains, platforms and infrastructure. They are organized into several regional units, maximizing proximity to customers and response time.

How will you make a difference?

As a member of the North America Transit Human Resources team, you will be responsible for performing Human Resources related duties at both the production and professional levels and will carry out responsibilities in the areas of employee relations, training, and people analytics. You will be the NA Transit Services HR escalation point on critical issues while also engaging with the team to improve the team culture.

What do we want to know about you?

Are you a strong leader that can positively influence and elevate the performance of a team? Do you fairly and consistently hold the team members and leaders accountable to each other and to the metrics driven by the business? Do you take on a support focused mindset? Do you lean into critical employee relations?


  • Bachelor's Degree from an accredited university or college

  • Minimum of 2 years professional work experience in the Human Resources function with responsibilities in HR coordination, recruiting and/or front-line employee support

  • High level of proficiency with all Microsoft Office applications, i.e., Excel, PPT, Word

Desired Characteristics

  • Passionate, employee advocate who wants to make a difference in the organization by helping employees succeed

  • Approachable and responsive resource able to connect with employees at all levels with a strong customer service focus

  • Clear thinking/problem solving: successfully led cross functional projects/process improvement, strong analytical skills

  • Confidence / Assertiveness: strong influencing skills across functions; confidence to approach employees and managers with difficult messages and defend position; equally, confidence to advocate strongly for employees

  • Supportive team player with a strong drive to create a positive work environment; ability to diffuse a tense situation

  • Applies solid judgment ensuring integrity, compliance, & confidentiality

  • Strong interest in innovative HR solutions and process improvement

  • Outstanding coaching and interpersonal skills; able to energize, empower and inspire

  • An impact player with proven ability to drive change in an effective and participative manner

  • Understanding of HR concepts and principles with expertise in a specialty area such as staffing, analytics, facilitation, etc.

  • Strong problem-solving skills; ability to make independent decisions, manage conflicting priorities in a fast paced environment

  • Sound knowledge of local labor laws and government requirements

  • Detailed-oriented with excellent organizational & documentation skills

  • Strong interpersonal and leadership skills, able to provide feedback and address employee issues in a positive manner

  • Understanding of LEAN concepts

What will your typical day look like?

  • A focal point for HR Administrative tasks such as headcount reporting, time & attendance audits and employee on boarding.

  • Provide dedicated guidance and coaching to multiple managers and employees with specific focus on employee advocacy/engagement, conflict resolution, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate

  • Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues; escalates concerns beyond their scope; navigates employees and manager to HR Services when it is the more appropriate resource

  • Partner with team of HR Managers to drive projects and initiatives

  • Ensure that all employee relations issues are properly identified, reported, investigated and resolved

  • Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, performance management/discipline, procedures and practices at 100% compliance to promote an ethical and compliant work environment

  • Lead key HR processes including supervisor training, staffing selection processes and employee development, etc.

  • Conduct HR training and support for functional processes like New Employee Orientation, New Manager Assimilation, Benefits Open Enrollment, etc.

  • Manage HR programs such as Disability, Worker's Compensation, FMLA

  • Assist with other HR special projects or initiatives as needed

  • Maintain and protect confidential data with utmost scrutiny, judgment, and care

What about the physical demands of the job?

  • Exposure to shop floor requires wearing PPE

  • Walking, climbing, stooping, stooping, bending, lifting is all part of the hands-on process

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Relocation assistance may be provided if eligibility requirements are met. This role is an on-site role.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).


Wabtec Corporation is committed to taking on the world's toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles...people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.