Quality Engineer (Electrical)

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com.

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

DESCRIPTION

Conducts data gathering on product performance from internal and external sources, analyzes data for specific objectives, provides management with reports used in making business decisions, and takes the lead in working with team members and engineering suppliers in determining root cause of latent failure modes.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

• Track and maintain a log of core product failures for various customers consisting of:
  • Incident date, failure details, failure analysis, root cause, corrective action and generating a closeout report if requested by customer
• Identify opportunities for field service personnel to access core products for data retrieval
• Provide a point of contact for customers to report specific problems or to make special request for technical information or field assistance
  • Log & track requests
  • Notify appropriate people to meet request
  • Follow-up on request and ensure proper closure
• Gather data from various internal and customer data sources to support overall objectives of analyzing performance and ensuring proper response for our customers
• Support customer conference call preparation by generating failure status report
• access Wabtec Global Services repair database on specific products, analyze the date for trends and generate report for management consumption
• Develop and maintain a common set of product reliability performance worksheets to be presented in a monthly management meeting
• Process data from engineering tests and generate reports for further analysis
• Take the lead on working with suppliers to determine root cause and work with engineering to implement corrective action
• Lead root cause analysis efforts
• Responsible for the coordination and facilitation of root cause analysis and corrective action for customer returned products (RMAs) to Germantown facility

REQUIREMENTS:

• Technical 4-year college degree
• Minimum of 5 years’ experience in product performance data acquisition, data analysis and generating reports using statistical & quality tools
• Strong computer analytical skills using Microsoft Office programs with strength in Excel and pivot tables
• Working knowledge of statistical tools and application of statistical engineering principals in real world situations
• Aptitude for technical analysis and understanding of mechanical and electrical engineering related product reliability assessment
• Process orientation using logical problem-solving approaches
• Highly sensitive to quality issues and proper resolution
• Excellent communication skills – written and verbal

DESIRED:

• Six Sigma

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Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.