Job Summary:The Senior Analyst applies business knowledge and facilitative expertise to gather and create functional requirements and use cases to meet business initiatives. This individual analyzes business and user needs, documents requirements, and translates into solutions. This role also performs as the link between business users, Consumer Experience and Technology.Job Responsibilities:Plans and directs the analysis and gathering of functional requirements used in the design (e.g. use cases and process flows) of based on business requirements documents. Analyzes business and functional requirements to ensure that all requirements have been discovered and addressed. Works with cross functional teams to create uses case in conjunction with mobile product solutions.Schedules and conducts requirements gathering sessions and helps to coordinate the review and signoff of deliverables. Provides status reports and contributes to work plan updates.Provides expertise through the interpretation, synthesis and translation of business requirements throughout the development lifecycle. Provides expertise across Mobile Products area. Recommends ideas to solve business unit issues and add value and streamline processes which in effect contribute to the overall business unit’s strategy. Supports existing functionality and systems which require maintenance and support.Acts as liaison with IT, Consumer Experience and business groups to facilitate necessary discussions.Serves as testing liaison with the Quality Assurance area to support the testing efforts by data analysis and validation from functional tests. Assists in development of User Acceptance Test scripts and works with the business users to conduct UAT.Contributes and assists in the origination of training and communication documentation. Conducts training on new features and enhancements as neededAttends training and educational opportunities to continue employee growth and advancement.Gathers client, user and consultant feedback and analyzes data and proposes actionable items based on information.Leads, organizes and finalizes review sessions. Obtains sign-off of requirements documents and design with business clients, legal and privacy office. Conducts demonstrations prior to and following implementation to ensure that the requestors and stakeholders’ needs are fully addressed and will be fulfilled by the completion of this initiative.An Equal Opportunity Employer, including disability/veterans About Walgreens Boots AllianceWalgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products.Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores.WBA’s purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business.WBA is included in FORTUNE’s 2021 list of the World’s Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list.More company information is available at www.walgreensbootsalliance.com.
Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry. Walgreens, one of the nation’s largest drugstore chains, is the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., a global leader in retail and wholesale pharmacy.