Team Lead Procure to Pay Service Delivery

Job SummaryAre you a courageous problem solver with a passion for continuous improvement? Do you thrive on learning new systems and processes and helping others how leverage them? Do you have broad end-to-end P2P experience?Walgreens is seeking a Team Lead to support Goods Not For Resale (GNFR) Procurement Operations. In addition to the Accounts Payable functions listed below, this role plays a broader role in supporting systems and processes across all aspects of P2P including Procurement and Vendor Onboarding and Enablement. In this role you will work closely with IT to resolve exceptions and implement system enhancements. As a subject matter expert within the organization, you will recommend and implement improvements and help improve the user experience of business partners through the organization.Job Responsibilities Manages the PTP Coding process through matching of invoice to PO, documentation of matching exceptions, coding of invoices, remediation of coding errors, and routing of approvals. Manages vendor escalation process as provided by Strategic Sourcing. Mentors, coaches, and develops staff through orientation, training, establishment of objectives, communication of rules, and constructive feedback, while building morale and motivation. Manages overall invoice processing of indirect expenses. Informs customers of progress/status and identifies unique customer opportunities and issues. Facilitates the order and invoice approval processes and purchase order, vendor and item maintenance processes. Uses metrics as a tool to analyze and create solutions for the invoice process from start to finish and communicates to the management team. Assesses the volume of work in the department on a regular basis. Ensures department leadership is kept informed of project progress, team member performance, critical issues and achievement of major milestones. Transfers knowledge and collaborates across functional lines and or across departments. Establishes and maintains constructive working relationships with internal customers and Service Provider. Facilitates the resolution and required escalation of A/P issues in order to maintain and improve customer satisfaction. Collaborates with business management and support teams to ensure execution, delivery of customer value and positive business results. Facilitates cross-functional teams to implement tools, process improvements and A/P strategy. Develops and implements process innovations that improve business outcomes. Leads the development and communication of new A/P processes and policies to ensure compliance and maintain/improve Customer Satisfaction. Addresses issues with appropriate teams to develop plan of action. Identifies opportunities to improve processes and practices. Works with business and functional teams to develop consistent management reporting and processes. Analyzes accounts payable data for management review. Provides A/P expertise and innovative solutions to improve A/P business outcomes. Monitors accounts payable information to identify and validate adherence to company accounting and audit policies. Ensures compliance with accounting principles and adherence with company policy within the business unit. Implements new policies and changes based on the recommendation and research provided by Corporate Accounting. An Equal Opportunity Employer, including disability/veterans 'About Walgreens and WBAWalgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.' #LI-JC1