Why you should apply for a job with Walmart:
- 54%of reviewers say women and men are treated equally at Walmart.
All eligible associates have affordable options that include no lifetime maximum and eligible preventive care covered at 100%.- The enhanced maternity benefit supports birth moms with up to 10 weeks of protected paid time away from work.
- Associates can take advantage of Resources for Living, a free confidential counseling and health information service.
#8261_R-465211-d5adb72923c899ea8980f5ef58e7e355
Position Summary...
What you'll do...
- Schedule: Saturday-Wednesday | 10:00 PM - 6:30 AM
- Provides technical support on the alarm service phone line by answering and determining the nature of incoming calls; providing diagnostics and services on alarm systems (for example, remote programming, ticket management, network communications); prioritizing alarm service requests; and assigning service tickets to internal or external vendors.
- Provides support for alarm licensing compliance by analyzing alarm history to determine and communicate the validity of false alarm fines; reviewing data, time, and dispatch circumstances ; collaborating with police and fire department authorities; providing history reports upon request; and applying permit numbers to alarm automation applications.
- Responds to calls on the general alarm, Emergency Operation Center (EOC), and Walmart field emergency phone lines in accordance with departmental standard operating procedures (SOP) by advising callers and providing technical support on safety and security measures; assisting or transferring callers to appropriate departments; and utilizing internal and external applications to communicate and escalate incidents.
- Monitors and dispatches alarms (for example, fire, burglar, panic) for facilities by ensuring alarm automation software maintains a ready-to-receive-alarm-monitoring state; contacting appropriate authorities in accordance with National Fire Protection Association guidelines and department standard operating procedures when alarms are triggered; and performs disaster recovery failover on alarm automation servers and receivers in compliance with Underwriters Laboratory standards.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Need convincing? Let's review Walmart's best features:
- 54%of reviewers say women and men are treated equally at Walmart.
- All eligible associates have affordable options that include no lifetime maximum and eligible preventive care covered at 100%.
- The enhanced maternity benefit supports birth moms with up to 10 weeks of protected paid time away from work.
- Associates can take advantage of Resources for Living, a free confidential counseling and health information service.