All eligible associates have affordable options that include no lifetime maximum and eligible preventive care covered at 100%.
The enhanced maternity benefit supports birth moms with up to 10 weeks of protected paid time away from work.
Associates can take advantage of Resources for Living, a free confidential counseling and health information service.
We are looking for an Account Manager to join our SMB Account Management Program that can build significant relationships, establish internal cross-functional partnerships, and be a key player in influencing this initiative while helping sellers grow their businesses. You will be responsible for a fluid book of business to coach on best practices, drive adoption of company initiatives, and ultimately drive incremental growth on the Walmart Marketplace.
Partnership & Collaboration: Possess knowledge of: Stakeholder identification and mapping; stakeholder analysis; stakeholder communication; stakeholder engagement techniques; stakeholder management effectiveness tools and methods; fluency in many specialized business vernacular. To be able to: Supports the development of business cases and recommendations. Owns delivery of project activity and tasks assigned by others. Supports process updates and changes. Solves simple business issues. Demonstrates functional knowledge of the business unit/organization being supported.
Strategic Business Acumen: Possess knowledge of: Industry, environmental, economic factors and competitors (for example, market fluctuations, changes in policies or politics, emerging technology, cultural practices); global business strategy; fluency in specialized business vernacular; translating business knowledge into actionable insights; business management practices across multiple domains such as merchandise, supply chain marketing, sales, technology, business systems, human resources etc. and in-depth knowledge of company practices; business metrics (for example, fiscal financial targets, product sales, service line and operational budgets, technology spend). To be able to: Supports the development of business cases and recommendations. Owns delivery of project activity and tasks assigned by others. Supports process updates and changes. Solves simple business issues. Demonstrates functional knowledge of the business unit/organization being supported. Communicates business perspective and understands stakeholder's perspective on the issue at hand. Researches similar businesses and best practices across the industry. Uses the basic tools necessary for managing expenses, budgets and investments. Describes basic concepts of financial forecasting.
Entrepreneurial Innovation: Possess knowledge of: Overall business targets for all product categories; Assortment of products available across markets; customer preferences and demand patterns; market pricing and deals across suppliers; concepts like Minimum Viable Product(MVP). To be able to: Optimizes revenue for the business by sourcing the products at optimal rates. Monitors sales for relevant business segment and customer feedback periodically to ensure appropriate planning for the future. Identifies novel methods to attain business efficiencies and incorporates the change needed while working together with suppliers and merchants.
Seller Lifecycle: Possess knowledge of: Seller segment, business structures, categories, capabilities; key performance metrics and evaluation techniques; market forces and global trends that may impact Seller performance; business drivers for Sellers, markets and segments. To be able to: Identifies, classifies and segments Sellers and Seller accountabilities. Supports Seller performance tracking and report to seniors. Maintains working relationships with sellers, respond to simple queries and escalate complex issues.
Influential Communication: Possess knowledge of: Verbal/Nonverbal behaviors; application and allocation of Business Communication styles/techniques in ambiguous and challenging situations; emotional Intelligence; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; influencing styles. To be able to: Organizes thoughts, communicates articulately, confidently, credibly, and concisely within scope. Presents to and influence team and business partners a conveying message through basic understanding of the relevant context. Utilizes relevant data and fact-based information to articulate results and provides a recommendation in a structured manner. Actively listens to others, seeks and provides constructive feedback and provide ideas /recommendations on processes. Proactively builds personal network.
Digital Literacy and Analytics: Possess knowledge of: Sources of Relevant Data; data Analysis Techniques; data Dashboard Tools (for example, Power BI, Tableau); sources of Industry Trend information Spreadsheet, Database, Presentation software's. To be able to: Leverages data analysis tools to explore simple data, performs basic statistical analysis, derives insights, and creates basic reports. Identifies, implements, and drives technology change within scope of work. Uses visualization tools to represent data and constructs coherent stories to influence decisions. Explains how Customer analytics can enhance Customer relationship management. Helps others locate learning resources related to Customer analytics. Identifies the business units currently using Customer analytics within the organization. Describes the major initiatives that depend on Customer analytics for successful outcomes Explains the relationship between statistical measurement and business improvement. Explains measurements of business performance and how to identify trends. Describes the technology and core applications used for tracking business performance and applying data to business decisions.
Negotiation: Possess knowledge of : Negotiation techniques, tactics, tools, processes; internal and external stakeholder mapping; regulatory requirements and management of supplier agreements. To be able to: Accesses organizational policies and practices for negotiating. Describes qualities of effective and ineffective negotiations. Explains the basic concepts of negotiating. Utilizes techniques for establishing rapport and building trust. Understands negotiating position, key drivers/levers, and desired outcomes.
Live our Values
• Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
• Is consistently humble, self-aware, honest, and transparent.
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Deliver for the Customer
• Delivers results while putting the customer first and applying an omni merchant mindset and the EDLP and EDLC business models to all plans.
• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Focus on our Associates
Diversity, Equity & Inclusion
• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with
impact to a range of audiences; and demonstrates energy and positivity for own work.
• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others’
contributions and accomplishments.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in Business or a related field. Option 2: 2 years’ experience in Business Management, Marketing, Omni-Channel
Merchandising or a related area
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Business Management, Marketing, Omni-Channel Merchandising, or a related area
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
In 1962, Sam Walton started a single mom-and-pop shop and transformed it into the world’s largest retailer. Since those founding days, one thing has remained consistent: helping our customers save money so they can live better. Today, we’re reinventing the shopping experience - and our associates are at the heart of it (all 2.2 million of them). When you join our Walmart family of ...