Auto Care Ctr Department Manager-Automotive
Sanborn County, SD
What you'll do...
Provides supervision in the department by assigning duties, communicating goals, providing feedback and follow-up, monitoring performance, teaching and supporting company policies and procedures, ensuring compliance, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates.
Supports the achievement of financial goals by managing the Customer Inventory Flow Process and SWAS planning.
Receives and stocks merchandise throughout the facility and organizes the backroom by following company safety, cleaning, and operating procedures, utilizing equipment appropriately, setting up displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, and completing paperwork, logs, and other required documentation.
Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, maintaining a safe shopping environment, and appropriately representing and supporting the company's mission.
Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold.
Provides Tire and Lube Express (TLE) products and services to customers by identifying customer needs, explaining TLE products and services, processing, and ensuring customer safety and satisfaction.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Will successfully complete all job required trainings and assessments. Valid drivers license.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.