Cafe Associate

Position Summary...

Why do people love eating in our café at Sam’s Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help café associates. Do you have a passion for preparing food? Our cafe associates listen to our member’s needs, prepare their food orders and provide fast and friendly service. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our members and creating the warm and friendly environment they deserve – serving up a meal just like at home! Be a part of a team that offers customers more of what they love, for less.

You will sweep us off our feet if:
• You have a passion for and experience with fresh food
• You keep member satisfaction as your top priority
• You’re a solution seeker and innovator who tackles obstacles head-on
• You’re comfortable with change and quickly adapt to different work scenarios
• You’re a curious and creative thinker, driving change through out-of-box thinking

You will make an impact by:
• Ensuring high-quality products are fresh, ready, and available in the café
• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser-quality food products
• Packing ready-to-sell products in proper containers and stock displays
• Preparing and serving ready-to-eat food
• Maintaining a clean, sanitized, and member-ready area

The café associate role is a great way to start a fulfilling career at Sam’s Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you'll do...

Provides high quality Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns; promoting the Company's products and services; operating hardware such as cash registers or related equipment; processing member purchases; assisting in payments, returns, refunds, and exchanges; maintaining Prepared Foods CafC) operations in accordance with Company policies and procedures to exceed member expectations; preparing Cafe food using proper equipment; ensuring machines and equipment are properly functioning; stocking supplies and products to meet Member needs; and using appropriate procedures for different membership and payment types.

Maintains the Prepared Foods CafC) area in accordance with Company policies and procedures by properly handling claims and returns; zoning the area; arranging and organizing merchandise; cleaning the Prepared Foods CafC) area (for example, windows, mirrors, display cases, coolers); utilizing approved chemicals, supplies, tools, and equipment; and identifying shrink, damages, or quality issues.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps; following proper forklift spotting procedures; following proper procedures for handling and disposing of hazardous materials; following Company steel standard guidelines; and correcting/reporting unsafe situations to Management.

Maintains merchandise presentation by receiving and stocking merchandise; setting up and cleaning; organizing product displays; removing damaged goods; signing and pricing merchandise appropriately; completing paperwork, logs, and other required documentation; following Company policies and procedures for preparing, handling, packaging, labeling, and storing food; utilizing, operating, and sanitizing food-related equipment; stocking and displaying food products; maintaining and cleaning the Prepared Foods CafC) area; and securing fragile and high-shrink merchandise.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: English language Proficiency (Comprehending, Reading, Speaking, Writing)
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising AssociatesFood Services - ServSafe Certification - Certification

Primary Location...

2120 EMPORIUM DR, JACKSON, TN 38305-6004, United States of America