Director, Business Strategy (Walmart+ Retail & Service Benefits)

Position Summary...

What you'll do...

About Walmart+

Walmart+ is a membership program that brings together valuable in-store and digital benefits like no other retailer can. With benefits such as Free delivery from your store, Free shipping with no order minimum, Early access to deals, Member prices on fuel and Mobile scan & go , Walmart+ helps our members save time & money.

The Benefits Strategy & Development team is accountable for driving membership growth by expanding the Walmart+ value proposition through the creation of new member benefits and offers.

We are looking for a talented Director to design and drive the development and launch of Walmart+ benefits within the Core Retail & Services vertical. The ideal candidate is someone who can combine a member-first mindset with a bias for action to quickly drive results for our members and for the business. This individual must have the ability to get things done by influencing key stakeholders across a wide range of teams within Walmart and with external partners.

We are looking for someone who will think big, ruthlessly prioritize to focus on the highest impact efforts, and mobilize cross-functional partners to execute against an aggressive growth roadmap. This is a high visibility role with the ability to make a significant impact on our business goals.

What you'll do...

• Lead new benefit development (from concept to validation, to production through launch) for select strategic verticals.

• Partner with key internal stakeholders to identify customer insights and evaluate member economics that inform new benefits; Co-lead the benefits idea intake & governance process (with other Directors), collaborating with all levels of the organization to create ongoing feedback loop that supports future benefit development and fuels the enterprise flywheel.

• Identify opportunities for external partnerships that could bring valued third-party benefits to Walmart+ members, and collaborate with Business Development & Partnerships team to secure the right partners.

• Partner with product and technology teams to integrate benefits feature development into Walmart+ product roadmap.

• Analyze business metrics and member behavior to ensure new benefits are being utilized and are adding value to Walmart+ members. Drive continuous optimization and improvement of existing benefits, securing buy-in from key stakeholders across the organization, including with executives.

• Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open-Door Policy.

A successful candidate will be able to demonstrate the following:

Skills and experience:

• Comfort with uncertainty and ambiguity

• Problem structuring and solving, getting to the heart of the problem

• Analytical skills, ability to turn both data and customer insights into actionable results

• Business intuition

• Team management; People development, coaching, mentoring

• Stakeholder management

Personal and professional traits:

• Professional maturity, judgment

• Curiosity

• Aligned to Walmart values: service to customer (member); respect for individual; strive for excellence; act with integrity

• Collaborative / team oriented

• Proactivity / ownership

• People skills and ability to build strong working relationships

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Bachelor's degree in Business Administration or related field and 5 years' experience in strategy, business development, merchandising, data analytics, consulting, or related field OR 7 years' experience in strategy, business development, merchandising, data analytics, consulting, or related field.
5 years' supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Experience in:

• Business strategy / business development

• Loyalty / rewards / membership program development

• Collaboration with product and technology partners

• Driving results in a matrixed organization

• Industry experience in retail or consumer goods & services

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Minimum Qualifications: Bachelor's degree in Business, Statistics, Social Science, Communications, or related field and 5 years' experience in retail merchandising, operations management, or related area OR 7 years' experience in retail merchandising, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates, Working on cross-functional teams or projects

Masters, Masters: Computer Science, Masters: Supply Chain, Masters: Transportation

Primary Location...
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America