Director, Walmart Services - Credit Card Growth & Acquisitions

Position Summary...

What you'll do...

Want to use your expertise from the Credit Card and Alternative Finance and Lending industries to help shape the future of consumer financial services at one of the largest non-bank consumer financial service businesses in the World? As the Director, you will be responsible for Walmart’s credit growth, acquisitions, and customer loyalty engagement and will be a key leader on one of the largest non-bank consumer financial services businesses in the world.   

You’ll sweep us off our feet if:

• You have a passion for conceiving and driving transformative growth through leadership of marketing & operations teams
• You have a track-record of achieving meaningful outcomes within the financial services industry.
• You have optimized credit/lending program profitability through credit card acquisition growth analysis and actions, implementation of customer engagement & loyalty strategies, and expense management.
• You are customer-obsessed and think end-to-end about customer experiences across the physical and digital landscape.
• You have a high sense of urgency and a demonstrated ability to deliver fast, measurable business results.
• You are stimulated by challenges and are ready to engage at the Fortune 1 scale.

You’ll make an impact by:

• Architecting unique credit card acquisitions and customer loyalty engagement strategies that focus on differentiated offerings to uniquely serve the needs of Walmart customers through applying human-centered design principles.
• Partnering with marketing, operations, and technology leadership teams to optimize retail sales growth and credit/lending penetration via acquisition and lifecycle marketing strategies**.**
• Building strategic relationships with new and existing vendors, understanding and evaluating their capabilities and negotiating advantageous rates.
• Deliver customer, operational, and financial metrics for existing and newly established business lines and set & achieve annual operating performance objectives.
• Operating with excellence – Set an example in managing to KPIs, delivering excellence, presenting at all levels, and developing yourself and others.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Requirements:     

• Bachelor’s degree in Business, Marketing, or related field and 5 years of experience in credit card strategy, consumer financial services industry, marketing management, product management, customer relationship management, retail operations, or related area.
• 5 years of experience leading direct reports and/or large cross-functional teams.

Preferred Qualifications / Other:  

• Marketing management in financial services, banking, or consumer lending, or innovation consulting experience in consumer financial services
• MBA in Marketing, Finance, Operations, or related field.

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

About Financial Services

The Walmart U.S. Financial Services team operates one of the largest non-bank consumer financial services businesses in the world. At Walmart Financial Services, you will play a crucial role in shaping the very future of consumer financial services. Together with its partners, the team maintains a relentless focus on innovation so that it can help the tens of millions of customers it serves to Save Money. Live Better. With the energy of a startup and the scale of the Fortune One, it’s the ultimate innovator’s playground. This is That Place where opportunity knocks.

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Minimum Qualifications: Bachelor’s degree in Business, Accounting, Finance, Marketing, Engineering, or related field and 5 years’ experience in consumer services industry, project management, product management, process improvement, retail operations, or related area OR 7 years’ experience in consumer services industry, project management, product management, process improvement, retail operations, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Contracts Negotiation, Financial Planning and Analysis, Market Research, Microsoft Office, Modeling/Forecasting, Project Management, Retail OperationsMasters, Masters: Accounting, Masters: Finance, Masters: Marketing

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America