Fresh Manager I - Sam's Club
Bernalillo County, NM
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
What you'll do...
Plans the labor and execution for major events (for example, holiday, seasonal demands); based upon holidays, local events, weather forecasts, and other local events impacting member traffic; modifying fresh associate's schedules based upon projected changes in member traffic; reviewing projected business results and comparing them to actual results; and making adjustments as business conditions require.
Creates budgets for sales, expenses, and wages and monitors club indexing, making sure budgeted numbers are achieved, and ensures department staffing levels are within company guidelines.
Drives sales and profit in Produce and Bakery area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in- stock and inventory levels; assessing economic trends and community needs; reviewing club financial reports (for example, profit and loss (P and L), operational income statement (OPIS)); training associates to manage inventory levels; comparing projected financial results with actual results; and managing product and labor ordering and scheduling based upon analysis results.
Ensures membership growth by improving the member experience and building member relationships; making business visits; requesting Club of the Community (COTC) merchandise; and appropriately training and scheduling member service associates.
Works as part of the management team by ensuring all opening and closing procedures are followed; communicating with opening and closing managers to ensure a smooth transition from day to night operations; and participating in discussions about merchandising opportunities and directions, scheduling concerns, associate issues, issues needing to be escalated, additional resources needed, and any special opening or closing instructions or information.
Manages Produce and Bakery performance by reviewing current club Fresh performance (for example, sales, food safety); identifying gaps between projected results and actual business results; managing Fresh area processes to close performance gaps; managing food safety compliance requirements (for example, Food and Drug Administration (FDA), Occupational Safety and Health Administration ( OSHA)); assisting the third-party technical team in delivering training; implementing and monitoring process improvements to meet the club's financial goals; and making adjustments to processes as business conditions require.
Oversees and enforces the execution of food safety standards, cold chain compliance and food merchandise quality by evaluating the temperature, storage, sanitation, date coding, product rotation and recalls on stocked merchandise; and training associates about Food safety standards, sanitation, and expectations.
Manages and enforces Sam's Club Fresh standards by evaluating finished product, packaging, and in-stock; comparing finished product to published standards; removing substandard products from display area; training Produce and Bakery associates and holding them accountable to sanitation and department standards; ensuring compliance with food safety and sanitation standards; evaluating and improving club in stock; managing Fresh standards, specification guides; managing backroom organization; and managing product layout on the sales floor.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: 2 years' retail fresh experience. 2 years supervisory experience.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Food Service, Profit and Loss (P&L) Responsibility