As a member of the SRE team, you will work with other DevOps practitioners to produce mission-critical infrastructure, tools, and processes that will ensure highest levels of availability and reliability of all our websites, systems, and services. As a senior member of the team, you will be expected to work with management, peers, and customers to define and implement the technical vision of the team.
You are right for the job if you are comfortable with deep technical Linux, networking topics, and distributed architectures. You will work cross-functionally amongst a variety of teams and be a core contributor in every significant engineering service or solution that we deliver to our stakeholders. You will excel if you have enthusiasm for digging deep, and a flare for sharp technical communication, prioritization, and organization. You will work directly with our Software Engineering teams to build our next generation “always up” and “highly available” cloud-based e-commerce/Retail and Enterprise platform.
Site Reliability Engineers are hybrid systems and software engineers who are responsible and take ownership for reliability, scalability, automation, and other issues related to uptime and availability of Walmart’s e-commerce/Retail and Enterprise platform. Our goal is to build, scale and guard the systems that delights the customers.
To do so, you will need to strong skills in following areas:
Design, write and build tools to improve the reliability, latency, availability, and scalability of Walmart e-commerce/Retail and Enterprise products.
Augment existing instrumentation to build a cohesive picture of the characteristics of our systems with special attention to points of failure.
Participate in capacity planning, demand forecasting, software performance analysis and system tuning.
Develop a deep understanding of the numerous services and applications that come together to deliver Walmart e-commerce/Retail and Enterprise products.
Design new tools to monitor and smart alerts that help discover failures/issues in a timely fashion and work with engineers to identify root cause and fix issues.
Influence, design and create new architectures, standards, and methods for large-scale enterprise systems.
Root-cause analysis complex problems involving multiple parties, networks, hardware, and software that relate to scaling and performance.
Participate in on-call rotation.
Secure the system from issues, be they real, perceived, or notional.
High focus on collecting and inferring metric documentation to be used by others to build and maintain systems.
Scripting and Development responsibilities
Experience with configuration management tools such as Ansible, Saltstack, Chef and Puppet
Build and drive the automation systems that maintain system health
Eliminate Single Point of failure and test disaster recovery and HA regularly.
Additional responsibilities may include:
Leads and participates in medium- to large-scale projects by reviewing project requirements; translating requirements into technical solutions; gathering requested information (for example, design documents, product requirements, wire frames); writing and developing code; conducting unit testing; communicating status and issues to team members and stakeholders; collaborating with project team and cross functional teams; troubleshooting open issues and bug-fixes; ensuring on-time delivery and hand-offs; interacting with project manager to provide input on project plan; and providing leadership to the project team.
Leads the work of other small groups of four to six engineers, including offshore associates, for assigned Engineering projects by proving pertinent documents, direction, and examples; identifying short and long term solutions and timeline; reviewing and providing feedback for proposed solutions; and performing design and code reviews of changes.
Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality, possible root cause); engaging support teams to assist in the resolution of issues; formulating an action plan; performing actions as designated in the plan; interpreting the results to determine further action; performs root cause analysis to prevent future occurrence of issues; and completing online documentation.
Provides support to the business by responding to user's questions, concerns, and issues (for example, technical feasibility, implementation strategies); identifying short- and long-term solutions; facilitating resolutions; and leading cross-functional partnership.
Leads the discovery phase of medium to large projects to come up with high level design by partnering with the product management, project management, business and user experience teams; and obtaining cross-function approvals.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Live our Values
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others’ contributions and accomplishments.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor’s degree in Computer Science and 3 years’ experience in software engineering or related field OR 5 years’ experience in software
engineering or related field.
Master’s degree in Computer Science or related field and 2 years' experience in software engineering or related field
840 W CALIFORNIA AVE, SUNNYVALE, CA 94086-4828, United States of America