Manager II, Advanced Analytics (Returns and Reverse Logistics and Recommence Analytics)

Position Summary...

What you'll do...

Be an essential part of the team re-inventing Returns for Retail.  Combining the scale only Walmart can deliver, augmented with the technology and services you will help bring to life, we are powering world-class experiences and solutions for our customers and associates.  Solve problems, deliver insight, and build applications that will power the best E2E capabilities Retail has seen. 

Looking to deliver big things in 2023 and beyond, you will support a business vertical in Returns.  From building next-gen CX to optimizing reverse logistics flows, this role has a lot of great problems to solve and tremendous value to add.

Specific to this specific role, you will enable re-commerce solutions to drive GMV, increase vendor recovery, reduce cost, and improve sustainability.

You will make impact by:

• Supporting the Omni Returns Execution team, focused on optimal processing of returns inventory and supporting the implementation of strategic returns initiatives

• Contributing to a high-performance culture delivering multiple projects, priorities in a fast-paced environment.

• Delivering key data-driven business insights, working with cross-functional partners to identify opportunities that drive business / product strategy

• Defining how teams measure success by developing Key Performance Indicators and other user/business metrics, in close partnership with vertical pods (business, product, tech, design)

• Performing deep-dive analysis across all areas of the Returns to drive growth strategies

You’ll sweep us off our feet if…

• Experience in delivering best-in-class analytic capabilities and solutions, both in the solutions being deployed and in the soft-skills utilized to be effective in a large, dynamic organization

• Expert in conducting advanced statistical analysis to provide recommendation of relevance, applicability, and efficiency of features, services

• Expert in designing and running experiments and developing dashboards and data visualizations to enable decision making and to communicate results to leadership

• Great at answering complex business questions via incomplete data to enable business and product owners to make critical decisions

• Experience driving understanding of customers and their interaction with products, through in-depth analyses of user behavior and engagement

• Developed business cases for projects with a projected return on investment or cost savings

• You have knowledge of Returns and Reverse Logistics and Recommence process.

Skills/Technologies You’ll Bring:

Proficiency in SQL, GCP and R/Python.

Dashboard: Tableau, Looker or Google Analytics.

Analytical skills:

A/B testing frameworks

Hypothesis testing, statistics, and probability

User telemetry and click stream tracking

Working knowledge of Machine learning frameworks

Strong communicator

Can effectively synthesize, visualize, and communicate ideas to others

Storytelling using data

Cross functional leadership

Ability to work with offshore teams

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor’s degree in Business, Finance, Accounting, Statistics, or related field and 2 years' experience in data analytics or related field OR 4 years'
experience in data analytics or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certificate in business analytics, data mining, or statistical analysisMasters: Business Administration, Masters: Information Systems, Masters: Statistics

Primary Location...

221 RIVER ST, HOBOKEN, NJ 07030, United States of America