Rockwall County, TX
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
What you'll do...
Provides administrative support to the Clinic by utilizing electronic medical record and practice management systems to complete administrative tasks (for example, patient registration and intake, scheduling follow up appointments with patients, payment transactions); processing patient referrals to specialists; processing insurance information; ensuring proper coding for patient visits; verifying patient insurance eligibility; collecting appropriate insurance copayment amounts; and monitoring inventory to order medical and office supplies and materials.
Ensures compliance and customer service by maintaining patient, employee, and computer data confidentiality; participating in quality assurance audits, quality improvement initiatives, and quality management programs; assisting in the development and promotion of clinical practice (for example, patient outreach within the store and employer at sites, clinical education, local community outreach events); helping patients complete customer experience surveys; and addressing patient questions about Clinic services and offerings.
Ensures the proper delivery of patient care by collecting patient medical history; preparing treatment rooms for examination of patients; assisting medical provider with patient examinations, emergencies, and medical procedures; collecting lab specimens (for example, urine and blood) from patients for testing; measuring and recording vital signs and patient information (for example, pain assessment, pulse rate, temperature, blood pressure, weight, height) in patient's electronic chart; operating diagnostic equipment (for example, glucometers, pulse oximeters, nebulizers, oxygen equipment) to administer routine diagnostic tests; administering medications (for example, orally, by subcutaneous or intramuscular injection) as ordered by medical provider; communicating patient information and concerns to medical staff; and communicating physician's instructions to patients.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Graduated from an accredited medical assistant program OR military medical services training program, OR hold current CMA, RMA, CCMA, or NCMA certification, OR LPN license, OR have been working as a MA for 5 out of the last 7 years, OR 1 years experience instructing in an accredited MA program. Current American Heart Association or Red Cross Basic Life Support (BLS) certification. 1 year's experience with Current Procedural Terminology (CPT) and International Classification of Diseases (ICD) coding.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Healthcare Strategy, Information Security, Microsoft Office, Testing Lab