Merchandising Manager - Walmart

Position Summary...

What you'll do...

Working at Sam’s Club means a career without boundaries. There’s always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work. Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you’ll quickly find that we’re a company that wants you to feel comfortable bringing your whole self to work. A career at Sam’s Club is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why our company is a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

As the Sr. Site Merchandising Manager for TEO (Tech, Electronics, and Office) you support our members by giving them the best-in-class shopping experience for categories within TEO on samsclub.com.  You’ll need to keep a pulse on ecommerce trends and innovations to constantly deliver results and sales. You’ll be responsible in delivering solutions for your category area and work with cross-functional partners to develop strategies for many programs ranging from product launches, search optimization, to online promotions execution.  You will manage a team of 2, comprised of an Associate Site Merchandising Manager and Site Operations Coordinator. 

What you’ll do…

As the Senior Manager, Site Merchandising for TEO you will lead a divisional site team, establish strategy, and oversee the day-to-day site operations, develop partnerships with marketing and merchandising, and use vision and creativity to impact the member experience. You know your member needs better than anyone else and are constantly thinking about optimizing member-facing experiences and internal processes to improve efficiencies. Success in this role requires tenacity, an analytical mindset, influence, solutions-oriented, and great collaboration. 

You'll sweep us off our feet if:

• You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our members.
• You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.
• You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.
• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
• You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.
• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

You'll make an impact by:

• Developing a robust and effective Ecommerce strategy for the TEO (Technology, Electronics, and Office division) by creating member-obsessed Ecommerce solutions, driving incremental sales, digital engagement, and business improvements for category areas within the TEO umbrella.
• Being forward thinking, and optimization focused – you prioritize in continuously learning latest innovation in eCommerce strategy, you are constantly looking for impactful ways to set us apart from competitors, you do not shy away from challenges, and will always innovate and iterate for a best-in-class homepage experience.
• Monitoring performance through analytics and key metrics – You’ll oversee the development of site metrics and dashboards to monitor homepage health, providing strategic insights to internal stakeholders to influence the overall direction for the homepage.
• Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the homepage’s strategic direction and execution.
• Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.

Preferred Qualification:

• 5+ years related experience in Merchandising, Site Merchandising, or related field
• 2+ years demonstrated experience managing a team
• 4+ years of experience in consumer-focused e-commerce environment
• Strong customer obsession focused on building the right site experience for our members
• Analytical and process-oriented, comfortable making data-driven decisions
• Ability to set clear team objectives and performance measures
• Ability to select and develop a team of future leaders
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
• Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, associate discounts, and much more!

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are:

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, operating almost 600 clubs in the US. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Computer Information Technology, Business, Marketing, or related field and 3 years' experience in merchandising, eCommerce, user experience or related field OR 5 years' experience in merchandising, eCommerce, user experience or related field. 2 - 4 years' management experience leading teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

eCommerce, Merchandising, Working on cross-functional teams or projects

Primary Location...

950 ELM AVE, SAN BRUNO, CA 94066-3047, United States of America