Site Experience Possesses knowledge of Site navigation; site standards; visual merchandising methodologies; site tools and administrative systems (for example, Tempo, Tango). To be able to carry out the following responsibilities: Builds and optimizes sites for one or more departments by designing and executing unpaid traffic plans, category displays, product layouts, and featured items. Drives customer behavior and traffic through search results, navigation strategies, and collaboration with cross-functional partners in Marketing to reach customers. Makes recommendations to internal business partners on site changes based on customer insights (for example, purchase and navigation history).
Influential Communication Possesses knowledge of: Verbal/nonverbal behaviors; application and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building. To be able to carry out the following responsibilities: Organizes thoughts and communicates credibly and concisely within assigned scope. Presents to and influences team members and business partners, conveying messages through a basic understanding of the relevant context. Utilizes relevant data and fact-based information to articulate results and provide a recommendation in a structured manner. Actively listens to others, seeks and and provides constructive feedback, and provides ideas/recommendations on processes. Proactively builds professional network.
Market and Customer Analysis Possesses knowledge of: Data gathering and reporting tools; market data sources; customer behavior analysis methodologies. To be able to carry out the following responsibilities: Uses customer analytics for basic forecasting purposes. Interprets customer analytics results and presents findings to management. Creates business analysis reports from customer analytics data extracts. Researches characteristics and segments of an assigned market. Researches and provides data on ongoing and planned market activities and their implications to leadership. Analyzes the validity and reliability of market research results. Provides data and insights to senior management based on market research results. Captures the number of visitors to websites and the number of pages viewed for the purpose of improving web site efficacy. Tracks visitor behavior on websites, including drivers and conversions to online purchases. Uses web analytics to gauge market trends. Category Strategy Management Possesses knowledge of: eCommerce retail environments; merchandising strategies and plans; business plan development processes. To be able to carry out the following responsibilities: Identifies novel methods to attain business efficiencies and incorporates necessary changes in collaboration with suppliers and merchants. Supports the execution of short/long-term plans and monitors the progress of work as required to meet objectives. Supports the identification of savings opportunities. Makes recommendations and executes plans. Supports the development of category-level strategies. Demonstrates an understanding of organizational business plan, immediate environments, and the possible impacts of events and activities on the organization. Applies a broad business understanding to assess potential impacts on the performance of the organization and works to improve the performance and processes of the organization. Identifies data and information for key decision-makers or stakeholders to support understanding and decisions. Communicates business perspectives and understands stakeholder perspectives on issues at hand. Identifies stakeholders, internal and external, to communicate individual requirements. Conducts analysis to support initiatives.
Partnerships Possesses knowledge of: Communication channels; team dynamics; organizational ways of working. To be able to carry out the following responsibilities: Responds effectively and efficiently to stakeholder requests. Communicates with other individuals or teams to solve shared problems cooperatively. Takes a "one team" approach to collaborate and accomplish goals for the business.
Product Management and Innovation Possesses knowledge of: Product discovery processes; product roadmap design methodologies; prioritization approaches. To be able to carry out the following responsibilities: Comprehends simple customer/stakeholder problems and elements of product discovery processes (for example, cadence, feedback, iteration, backlog management). For discovery phases, collects information to enable of the preparation of requirements and understand the rationales for activity prioritization. Participates in industry and competitive analysis. Communicates problems to solve, desired features, and roadmap items to team members. Monitors and analyzes data under guidance using simple tools.
Campaigns and Launches Possesses knowledge of: Campaign processes; program/project management tools; promotional tools and methods; promotional guidelines. To be able to carry out the follow: Supports the development of launch plans, considering relevant factors and business requirements. Monitors the performance of promotions and reports findings to appropriate parties. Supports the coordination of campaign resources. Executes activities within a specific scope of service.
Site Structure Management Possesses knowledge of: Search engine optimization; site structure; site taxonomy; web analytics tools. To be able to carry out the following responsibilities: Translates research insights and metrics, including research from other sources, into actionable recommendations that inform site design and business strategy. Utilizes multiple tools and methods for monitoring and assessing the performance of search engine optimization. Implements and operates the basic functions of search engine optimization tools (for example, keyword explorer, web analytic tools). Participates in keyword management (from discovery to action) for a certain product or service.
Reporting and Insights Possesses knowledge of Database tools (for example, SQL, Oracle); visualization tools (for example, Tableau etc.); storytelling through information. To be able to carry out the following responsibilities: Gathers data, information, and content from site and other digital channels. Cleanses data for manipulation. Use knowledge in data discovery tools and techniques in diverse scenarios under guidance to identify valid, novel, useful, and understandable patterns. Supports the understanding of customer requirements and designs data representations for simple data sets from site.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Live our Values: Culture Champion - Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Live our Values: Servant Leadership - Is consistently humble, self-aware, honest, and transparent.
Embrace Change: Curiosity & Courage - Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Embrace Change: Digital Transformation & Change - Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Deliver for the Customer: Customer Focus - Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans. Deliver for the Customer: Strategic Thinking - Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Focus on our Associates: Diversity, Equity & Inclusion - Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.
Focus on our Associates: Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work.
Focus on our Associates: Talent Management - Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.
Bachelor's degree in design, business or related area and 1 year’s experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.
3 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related area
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