Merchandising - Senior Manager - Retail

Position Summary...

What you'll do...

MP Site Programming

U.S. Walmart Marketplace Team

Senior Manager II, Site Programming Operations

If you are looking for a new role that will be both challenging and rewarding, then continue reading to see if this position grabs your interests. The Senior Manager II, Site Programming Operations role will be a key contributor to growing our US Marketplace Business.

Responsibilities – What You’ll Do

• Plan, execute, manage, and optimize cross site campaigns and seasonal events for Marketplace teams.
• Partner closely with internal teams including Seller Growth, Central and Category Site Ops, Marketing, Strategic Programs to maximize GMV opportunities by identifying and establishing assortment guidelines for campaign inclusion.
• Align strategy, communication, and process between Marketplace and Central Site Ops teams.
• Maintain and organize campaign-specific materials.
• Define and communicate annual campaign calendar with milestones and deliverables for all major campaigns and events.
• Manage the day-to-day campaign maintenance and operations.

You’ll sweep us off our feet if:

• You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
• You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the Marketplace Seller experience easy while enabling seamless integration into the Walmart shopping experience.
• You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.
• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
• You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.
• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

You’ll make an impact by:

• Seamless integration of the Marketplace assortment into the site experience– You’ll implement and execute the overall strategy and integration of the Marketplace business into the cross-site customer experience by understanding the seasonal calendar and customer mindsets along with the most effective ways to engage our customers whether it be placement through dynamic price driven experiences or curated inspirational shops.  
• Telling a story through our site – You’ll identify key trend forecasts, define the Marketplace Cross-Category story-telling roadmap, and develop impactful, cohesive stories for feature across Walmart.com to win seller engagement and customer loyalty.
• Monitoring program & campaign health and performance through analytics and key metrics – You’ll evaluate site metrics and dashboards to monitor program & campaign health, providing strategic insights to internal stakeholders to influence overall strategic direction and optimization.
• Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the team’s strategic direction and execution.
• Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance. 

Minimum Qualification:

• Bachelor degree in business or related field or equivalent experience in Business or related field

Preferred Qualification:

• 5+ years related experience in Merchandising, Site Merchandising, or related field
• Masters Degree in Business or related field
• 4+ years of experience in consumer-focused e-commerce environment
• Strong customer obsession focused on building the right site experience for our customer
• Analytical and process-oriented, comfortable making data-driven decisions
• Ability to set clear team objectives and performance measures
• Ability to select and develop a team of future leaders
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
• Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities

Live our Values: Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Live our Values: Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change: Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Embrace Change: Digital Transformation & Change - Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Deliver for the Customer: Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.

Deliver for the Customer: Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

Focus on our Associates: Diversity, Equity & Inclusion - Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.

Focus on our Associates: Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Focus on our Associates: Talent Management - Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in merchandising, visual design, business management, or related area and 3 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.
5 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related areaMasters: Business

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America