Product Operations Manager, Growth Strategy, Last Mile Delivery
San Bruno, CA
What you'll do at
The Product Ops team is charged with solving the largest problems across our Last Mile Delivery platform by utilizing world-class technology and leveraging Walmarts scaled operations and infrastructure. We collaborate with cross-functional partners to develop solutions for our core users (customers, associates and drivers) which enables us to add maximum customer value and achieve our business goals. We are moving quickly to lead in the same day delivery space in the US (our last mile fleet will cover 50% of the US population by the end of the year) and our Product Ops team is at the center of this innovative/entrepreneurial acceleration. We focus on hiring and developing passionate leaders, who thrive in a fast-paced environment and are able to work through ambiguity. In this role you will spend roughly half of your time on business strategy related tasks and the other half of your time on Product Management related activities. Planning: Partners with business leadership to define strategies, key initiatives and KPIs for the fiscal year Develops a strategic product roadmap against the defined annual strategy and highlights key problem or opportunity areas Partners with business analysts to deep-dive problem areas and documents business, operations & data requirements along with the cost of delay Prioritizes initiatives based on impact and partners with Product Managers (PMs) to develop agile backlog Plans workload and participates in agile ceremonies including Sprint Planning, Backlog Refinement, Daily Standups, Sprint Reviews, and Retrospectives Execution: Aligns with PMs and User Experience teams on design. Ensure that operational and business requirements are achieved Align with technical program management team on progress reporting and process Communicate releases broadly to stakeholders and ensure appropriate testing plan is in place Ensure release notes are communicated and Production testing plan is executed Oversight: Track bug resolution and production support execution against committed SLAs Complete post-release analysis to measure impact on user or business KPIs Ensure ways of working and process are being executed and continuously improved Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelors degree in Business Administration, Engineering, Operations , or related field and 2 years experience in operations, project management, or related area OR 4 years experience in operations, project management, or related area. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Supervising Associates Masters: Economics Project Management - Project Management Professional - Certification
Minimum Qualifications: Bachelors degree in Business Administration, Engineering, Operations , or related field and 2 years experience in operations, project management, or related area OR 4 years experience in operations, project management, or related area.
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?