Senior Design Researcher

Position Summary...

What you'll do...

About the Team

Our team is evolving the way Walmart, Inc. actively listens to and engages with any audience - customers, members, associates and more. Through our proprietary suite of feedback technologies, we connect our businesses to any audience around the world. We are a cross-functional team of survey methodologists, data scientists, designers, engineers, and product managers. Our shared mission is to power both customer and associate research at scale to enable Walmart to build better experiences, services, and products.  

At Walmart, our customers and associates are at the center of all our efforts, and design research is one way we observe and listen to our users to make sure we are designing the best experience for their needs. As a Senior Design Researcher, you will elevate the voices of our customers and associates to help support our strategic vision. If you are motivated to help teams make data-driven business decisions, being a Senior Design Researcher could be the fit you’ve been looking for.

You’ll make an impact by:

• Leading the implementation of customer research programs, projects, and capabilities.
• Driving the execution of multiple business plans, programs, and research projects.
• Working quickly and efficiently without sacrificing quality and knowing how to adapt to the ever-changing priorities of the business.
• Staying up-to-date with the latest industry news and developments.
• Contributing to team processes and standards to help establish best practices for research.
• Adopting an ownership mindset over scaling and governing customer feedback capabilities and having accountability for program success and results.
• Having strong presentation, communication, and negotiation skills.
• Partnering with product teams to provide feedback on survey platform feature builds and feature product road map.
• Collaborating with cross-functional teams (e.g. data engineering and data science) to build end to end research programs.

You’ll sweep us off our feet if you have...

• Demonstrated success in implementing and leading complex, cross-functional research programs and capabilities in a highly matrixed organization.
• A strong working knowledge and extensive experience with sampling techniques, survey design, and research methodologies, and how to apply them in a fast-moving organization.
• A Master's Degree or higher in Business, Market Research, Industrial/Organizational Psychology, Applied Statistics, Behavioral Sciences or related field.
• The ability to work without close supervision but you seek out and welcome feedback from senior leaders and managers.
• A team player who can collaborate with teammates from different technical backgrounds.
• The ability to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.
• Strong communication skills to coordinate between internal business partners, research vendors, product team, and etc.
• Impeccable attention to detail, and solution driven mindset
• Experience in a supplier-side research firm, or working knowledge of customer panel research is a plus

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

About Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.2 million associates. To others, innovation looks like an app, service, or some code, but Walmart has always been about people. People are why we innovate, and people

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor Degree and 3 years' design research experience OR Masters Degree and 1 year's design research experience OR 7 years' design
research experience 

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Conducting quantitative on-line research methodologies with systems (for example, UserZoom, Keynote), Designing front-end user experience solutions for mobile applications on major smartphone platforms (for example, Android, iOS)Masters: Economics, Masters: Human Computer Interaction, Masters: Psychometrics, Masters: Statistics

Primary Location...

603 MUNGER AVE STE 400, DALLAS, TX 75202, United States of America