Senior Digital Product Manager

Position Summary...

What you'll do...

Location 

San Bruno, CA/Sunnyvale, CA/Hoboken NJ/Bentonville, AR 

Job Title 

Principal Product Manager (Tech) 

Position Summary 

We are looking for a Principal Product Manager, who will work with our cross-functional team in marketing technology organization, and cross-functional teams across Walmart, to enable us to more efficiently execute on initiatives that are business critical. 

The Principal Product  Manager of CRM - Marketing is a highly visible and impactful product leadership role. CRM marketing product helps deliver personalized emails, push notifications and in-app messages for Walmart’s customers. As the torchbearer for understanding the technical capabilities being developed across the customer organization, you’ll influence millions of Walmart customers in making their product decisions for both Walmart’s owned-and-operated and offsite marketing efforts. Reporting to the Director of Product for all non-paid channels, you’ll lead your business and engineering partners in researching, planning, executing and measuring the impact of CRM that you are enabling via this role.  

You’ll sweep us off our feet if…     

• Deep understanding of product management as a practice and experience with running product scrums with engineers and data scientists  

• Strong analytical capabilities to assess impact of various initiatives using marketing experimentation capabilities.  

• Prior experience with email and in-app marketing and personalization and prior wins with demonstrable success around business goals.  

• Prior experience with executing and delivering results in a highly matrixed organization via customer focus, business impact and prioritization.  

• Bachelor’s degree in Business Administration, Computer Science, Engineering, Communications, or related field and 4 + years’ experience in product management, project management, management consulting, retail or eCommerce business functions. MBA preferred.  

You’ll make an impact by:  

• Develops and champions a product vision, strategy, and roadmap for all CRM products and personalization models in support of corporate goals and objectives by using customer and market research, customer and user feedback, customer usage, and competitive analysis to identify new product opportunities and enhancements; and presenting and clearly articulating product strategy to company leadership. 

• Drives the product discovery process for large complex, and/or ambiguous projects by collaborating with the business, User Experience, and Engineering teams during discovery to assess value, usability and feasibility of product features; specifying, prioritizing, and communicating high level and detailed product specifications 

• Supports product implementation and deployment for large, complex, and ambiguous projects by engaging with Engineering and Project Management during implementation to answer questions and make scope trade off decisions; working closely with Marketing and the business to launch products and ensure their completion; coordinating post-launch activities to validate that the product works as designed and that acceptance testing was successful; and defining, tracking and improving key product metrics. 

• You actively drive and contribute to resource planning to ensure program success and drive internal process improvements across multiple teams and functions 

• Skilled at diplomacy and aligning stakeholders with competing priorities, including senior leaders.  

• Ability to manage complex business problems in terms of people, processes, and technology to enable teams and deliver best-in-class products. 

• Able to exercise technical judgment to keep goals for programs, projects, and products realistic and attainable within a given timeline. 

Live our Values  
Culture Champion: Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.  

Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. 

Embrace Change 

Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.  

Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. 

Deliver for the Customer  

Customer Focus: Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.  

Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. 

Focus on our Associates 

Diversity, Equity & Inclusion: Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.  

Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. 

Talent Management: Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments. 

About Walmart 

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? 

 
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Option 1: Bachelor's degree in business, supply chain, economics, technology, or related field.
Option 2: 2 years’ experience in procurement strategy, contract management, analytics, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data modelling, data analytics, and data management, Experience in procurement, including strategic sourcing processes and reporting., Microsoft Office - Excel

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America