What you'll do...
Walmart eCommerce serves up millions of products to millions of online customers every day. To deliver an awesome experience, we must offer the richest, highest quality, and most compelling product assortment on the planet.
The Staff PM is critical role in shaping both the customer and seller experience for resolving issues in post purchase journey for Walmart Marketplace orders. You will define vision and experience of how customers and sellers interact to effectively solve customer issues in timely manner. We’re looking for a dynamic Staff Product Manager who will develop product strategy, and roadmap by compiling and analyzing customer & seller feedback, site usage, market research, and competitive analysis to drive compelling experiences for Customer & Seller experience. They will collaborate with multiple teams to develop and evaluate business cases to support product investment decisions, and present product strategy to leadership. They will drive the discussions with tech counterpart and architects to evaluate the need for new infrastructure investments to scale the solutions across markets.
Walmart Global eCommerce is growing rapidly and operates at unprecedented scale. The possibilities are endless for making a massive impact. Come join us on the journey!
You’ll sweep us off our feet if:
You’ve built several solutions from ground up and have taken ideas from zero to one.
You use data to drive strategy, decisions, and outcomes.
You are comfortable with being uncomfortable.
Strong experience on UX products and thought leadership to drive delightful experiences for user journeys
You’re skilled and comfortable at engaging and communicating with senior executives, influencing without authority, managing large cross-functional stakeholders.
You have test and learn mentality and have agile way of working to improve your teams’ products.
You’re organized, disciplined, and can manage multiple projects simultaneously.
You’re stimulated by challenges and are ready to engage at Fortune 1 scale.
You’ll make an impact by:
Defining vision and strategies for your product family, using domain expertise, internal and external best practices, identifying market opportunities, building business cases, and defining objectives and key results
Driving roadmap prioritization, by aligning business and technical needs, analyze user and product data, and driving the end-to-end product implementation process
Collaborating with internal stakeholders to defines success metrics, drive go-to-market strategy and adoption, drive product feature enhancements
Conducting user research and surveys by synthesizing customer and sellers pain points; analyze and visualize large amount of data into actionable insights and be an advocate of metric-driven decision-making process
Coordinating post-launch activities to validate that the new features work as designed, collect customer/seller feedback
Moving fast within our agile and iterative team environment.
Being a product champion, participating in, and contributing to, various product forums to share knowledge and build best practices.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor’s degree in Business Administration, Computer Science, Engineering, Communications, or related field and 2 years’ experience in product management, or related field OR 5 years’ experience in product management, or related fields.
Consulting and advising business partners utilizing detailed analysis, Gathering, identifying, defining, and communicating requirements., Leading product or solution developmentMasters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
840 W CALIFORNIA AVE, SUNNYVALE, CA 94086-4828, United States of America