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What you'll do...
What You'll do...
As part of the Technical Program Management (Senior Manager I), this role will be a crucial enabler in defining and executing strategic long-term and short-term program objectives supporting MDS's product development roadmap. You will establish policies and procedures governing program execution and accountability. Set priorities and milestones for individual projects and team initiatives within the program. This includes responsibility for working with key leaders to develop a strategy and plans for MDS's product roadmap providing oversight from PMO's program implementation and team progress. Responsibility for presenting to key leadership and partners while keeping stakeholders updated on progress. This includes but is not limited to coordination on design, scope, schedule and budget between multiple internal and external departments and business partners.
About Management Decision Support:
Management Decision Support is an amalgamation of Product Management and Product Engineering. Product Management engages with Finance business partners to envision, plan, prioritize, design, and deliver forward-leaning, tech-enabled FinTech products, experiences, and capabilities. Delivers solutions that are sustainable, end-user focused and reusable. Focus on functions like Management Decision Support, Regulatory Technologies (R2R) and Data. Product Engineering defines and build infrastructure, applications, jobs, and DevOps processes required to release forward-leaning FinTech products and capabilities for the greatest business value.
You will be the lead and manage team of TPMs who will own and drive several complex programs, forming a portfolio of efforts that are geared towards achieving business goals of different market segments
You'll be working with a variety of engineering products responsible for movement of items across the network and to our customers
These technologies are at the apex of scale in collaboration with engineers, technical product managers, operations and business stakeholders
You will translate the product roadmap into integrated high-level plans that are aligned with business goals of the programs, as well as roadmaps of underlying cross-functional engineering teams
You will represent the overarching portfolio with all stakeholders, provide inputs and insights into each component and work stream
You will provide crisp status and communications to enable fast and effective escalations and decision making that allow the organization to react and adjust to changes
You will facilitate the effective flow of new asks from the business, apply prioritization and change management principles effectively, with minimal disruption to roadmaps
You will demonstrate a passion for details with the ability to ideate and problem solve actively with business leaders, product, science, and engineering stakeholders
You will develop and implement strategies to attract and maintain a highly skilled and engaged workforce that functions as a center of excellence in the clarity of business needs and corporate alignment and communication to all levels of the organization.
You have a passion for cultivating an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door policy.
You will develop and leverage internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Who you are:
You think and act strategically; you create strategies for your organization that align with the company's strategies and lead to the achievement of business priorities
You make sound judgments by using objective financial and business analyses to evaluate the returns and risks of business choices
You promote a customer/member-focused environment. You combine experience, insight, and data to determine how to best exceed customer/member needs.
Bias to action: You optimize execution and results, by using the advantage of company size, internal and external resources, and talent to achieve success.
You have a healthy balance of business and technical acumen and can apply these in real-world activities, understanding cross-cutting dependencies, and can delineate between signal and noise to extrapolate risks/issues to project/program
You inspire commitment by developing and communicating logical, convincing justifications, including lessons learned
You develop talent and replacement plans for own organization that increases effectiveness, builds diversity, and enhances bench strength
You build and sustain trusting, collaborative relationships and alliances across functional, organizational, and geographical boundaries to achieve goals
7+ years of experience delivering software development or IT implementation projects
Minimum 5+ years of experience in project management leadership roles and cross-functional influence
Minimum 2+ years of experience with Agile project management tools preferably Jira and Big Picture. Ability to report Program and Project status out of Jira
Strong foundation in project management - intake and demand management, planning, prioritization, communications, portfolio management, stakeholder management, capacity management
Building strong communication channels with internal departments and build relationships
Identifying, monitoring, reporting, and escalating project-related issues to achieve timely resolution.
Utilizing project tracking tools and systems to accurately document milestones completions, project issues, project jeopardies, and overall project completions.
Daily, Weekly, monthly, and ad-hoc reporting.
Strong experience working with Vendor partners across multiple geographies
Maintaining excellent communication (oral and written) with functional team members and direct management to ensure early identification of issues a timely reporting of status
Strong executive presence with experience working with diverse stakeholders, including leadership and executives
Comfortable working in unstructured environments and demonstrated ability to contribute to and drive organizational maturity
Proven ability to drive results, especially in a matrixed or influence based environment
Detail oriented leader with an ability to work, develop, and think at a strategic level.
Additionally, the appetite to work with the teams to dig into data, processes, issues, to identify the root-cause problems and remedies is a very desirable strength.
Good working knowledge of the value of delivering insights through data and analytics.
Self-starter with entrepreneurial attitude with a focus on goals while exhibiting personal integrity and a focus on the customer
Experience with SAFe Agile practices is good to have
Nice to haves: PMP certification, finance and/or retail experience
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Working virtually this year has helped us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives, and spend less time commuting. Today, we are reimagining the tech workplace of the future by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. We'll collaborate in person at a regular cadence and with purpose.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor of Science and 5 years' technical program management experience OR Master of Science and 2 years' technical program management
experience OR 9 years' technical program management experience.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
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Reviewers say women are treated fairly and equally to men