Walmart+ is a membership program that brings together valuable in-store and digital benefits like no other retailer can. With membership benefits like Free store delivery, Free shipping with no order minimum, Mobile scan & go in-store, Rx for less, and Member prices on Fuel, Walmart+ helps our members save time & money.
We are looking for a Senior Manger II, Business Operations – Walmart+ Operations Strategy to join the Walmart+ business team to develop scalable, omni-channel strategies that drive new member growth and member retention. The ideal candidate will be an innovative, data-driven, strategic, & results-oriented leader with a strong passion for the customer.
This role is focused on operational deficiencies, Member pain points and identifying operational liability within membership operations. Once deficiencies are identified, this leader will provide a solution, roadmap, and drive prioritization with partner teams. Candidates must have prior experience in a leadership strategy role in retail operations, online grocery operations, supply chain operations, or general fulfillment operations. Candidates must also have had experience working for large organizations, working cross functionally.
Candidates should have experience communicating complex problems in a simplistic way, both written and verbal. They must be able to partner and influence others within the organization and enjoy working with multiple teams in a cross-functional environment.
This individual will have deep expertise in project management, customer service operations and data analysis but also be able to think strategically about how to utilize our physical stores & partner channels to accelerate growth and drive retention. We are looking for someone who will think big, ruthlessly prioritize to focus on the highest impact efforts, and mobilize cross-functional partners to execute against an aggressive growth roadmap. This is a high visibility role with the ability to make a significant impact on our business goals.
You'll wow us if….
You'll make a difference by:
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor degree in business or related field
Experience in related area, Leading large teams
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America