Senior Manager II, Design (US)

Position Summary...

What you'll do...

About the Team

The Walmart design team creates experiences and designs the websites, tools, and mobile solutions for millions of customers and associates. As a part of the product design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation on the world's largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you've been looking for.

As aSenior Manager II, Discover and Growth on the Customer Experience Platform team you will lead a team to articulate the strategy and design for our omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. Your team will be focused new ways to help our customers find the products that they need. Creating new features and tools to tell a compelling product story and creating moments of inspiration across our product discovery funnel. Our goal is to create a hyper-personalized experience that is so indispensable our customers can't live without it. Ultimately, giving millions of households and families the chance to save money and live better.

You'll set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team.While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.

You'll sweep us off our feet if you have...
• Excellent visual and interaction design skills and a keen understanding of trends in the marketplace -in and out of retail.
• An ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority.
• A demonstrable understanding of ecommerce and an expertise in building experiences that drive revenue.
• A strong design aesthetic that brings together brand expressions and systems thinking. You practice universal design and believe in inclusion.
• Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping.
• Comfort with ambiguity, along with an ability to motivate teams and partners.
• Ability to consume strategic data and insights to produce meaningful experiences for customers and members.
• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.
• A strategic mindset and asystemthinking approach to taking the complex and make it simple.
• Find joy in leading by doing. You inspire, coach, and contribute to our team culture.
• A self-starter mindset who is well organized and always looking to improve things.

You'll make an impact by:
• Designing at the highest level of craftfor a broad population of Walmart customers.
• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals.
• Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.
• Owning and driving a program of work and collaborating seamlessly with cross-functional partners.
• Recruiting the best design talent and mentoring our growing team.
• Thinking holistically so that we build true end-to-end experiences.
• Multitasking across different projects and adapting to changing priorities.
• Championing the Design Thinking philosophy throughout the business.
• Communicating effectively with kindness and empathy.

Preferred qualifications:
• DegreeinHCI,Information Architecture,DigitalDesign,or similar and 7+ years of experience in product design.
• Have afantastic portfolio of elegant design solutions.
• Excellent written and verbal communication.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor Degree and 6 years' design experience OR Masters Degree and 5 years' design experience OR 8 years' design experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Designing front-end user experience solutions for consumer software development using modern web technologies such as responsive design and iOS and Android design best practices., Designing front-end user experience solutions for service-oriented (SOA) architectures, Developing user experience solutions with agile methodology, eCommerce, Software Design

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America