Senior Manager II, Learning and Development - Program Operations

Position Summary...

What you'll do...

About Walmart Global People

Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 1.3M+ associates coming to work every day. By providing the necessary tools and insights, our People professionals operate as partners at every phase of workforce planning, talent management, organizational design and change management. From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success. Together, we think beyond the status-quo and inspire others to evoke positive change. When you join us in Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence. 

You’ll sweep us off our feet if…

• You have the ability to connect dots between technology, HR, and business initiatives and bring stakeholders and partners together to align and collaborate.
• You work well in a fast-paced, dynamic environment and have the ability to partner with others to accelerate the work.
• You have an unquenchable thirst for learning and are a student of the business – constantly curious.
• You are agile, flexible, and able to change direction with rapidly evolving business.
• You have strong business acumen and the ability to think systematically and holistically.
• You have great listening skills, critical thinking skills, and solution-articulation skills.
• You have the ability to communicate effectively with executive leadership and all levels of the org; strong stakeholder management skills.

You’ll make an impact by…  

• Directing operations of complex training programs and initiatives by conducting research and analysis on learning needs, learning environments, knowledge gaps, and program performance; managing development of blended learning options; and ensuring alignment with technology and business support infrastructure.
• Leading the development and implementation of training development standards and governance by researching and benchmarking industry standards; defining and documenting standardized training processes to ensure success.
• Following industry best practices and processes; making recommendations for implementation approaches; ensuring leadership and implementation teams have necessary materials.
• Driving and supporting the training experience by consulting with stakeholders; recommending solutions to learning gaps and needs; collaborating with others to ensure quality training experiences; supporting the implementation of customized training plans for associates.
• Leading training development programs and strategy implementation by evaluating gaps, needs and assessment results; delivering training materials; analyzing and evaluating requests for training in order to guide curriculum development; developing frameworks to drive consistency in training; working with key stakeholders to ensure development, maintenance, and implementation of training content; monitoring and tracking training content development and implementation; evaluating impact and effectiveness of training content implementation; and leading the training content steering committee.
• Promoting and supporting company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
• Ensuring business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Health

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

About the Team/Position

• What are the top 5 selling points for this role?
  • This role offers constant opportunity for learning and development. Through supporting development programs for Senior Leaders, you’ll learn alongside with them, while also gaining exposure to all segments and parts of the business.
  • Broad impact.  This role supports the program that equips all managers across Walmart with tools and resources to be a great leader for their teams.
  • Balance of customer facing interaction and administrative support.
  • Tremendous room for growth.
• At a high-level, how would you summarize this role?
  • This role supports the operations of HiPo Development Programs and Manager Enablement (all managers) learning programs and the needs of the associates participating in those programs. This associate will be responsible for program management, montoring program performance, ensuring stakeholder visibility to key insights and reporting, and provides analysis of program effectiveness and recommends innovative solutions for continuous improvement to drive desired business outcomes.  .
• What would you consider as the top value proposition for this role?
  • This role offers broad exposure to Walmart leaders and business areas in combination with extensive experience in learning design and program management.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Minimum Qualifications
Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 4 years’ experience in adult learning, training
content development, or related area OR 6 years’ experience in adult learning, training content development, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Instructional Design Software, Leading a cross-functional team, Project Management, SupervisoryMasters: Human Resources, Masters: Learning and DevelopmentProject Management - Project Management Professional - Certification, Six Sigma - Certification

Primary Location...

2608 Se J St, BENTONVILLE, AR 72712, United States of America